Qualtrics stories

AI rollouts are lifting UK staff engagement, but new research warns unapproved ‘shadow AI’ use is outpacing employers’ controls.

Qualtrics appoints Oracle veteran Jason Maynard as CEO to spearhead AI expansion and steer its pending USD $6.75 billion Press Ganey deal.

Qualtrics appoints former Oracle executive Jason Maynard as CEO to spearhead AI-driven growth and a USD $6.75 billion Press Ganey deal.

Discovery Consulting names SAP specialist Mark Miranda to spearhead NSW mid-market growth, targeting preferred partner status by 2028.

New Zealand retailers risk losing NZD $12 billion this peak season as almost half of consumers shun businesses after one bad experience.

Research teams not using AI risk losing influence, with AI-powered insights driving 72% of teams to increased demand and budget, Qualtrics finds.

Hotwire Global appoints Grant Toups as Global CEO from January 2026, advancing its AI-driven tech marketing and communications expertise.

Qualtrics appoints AI veterans and pledges USD $500 million to advance purpose-built AI for transforming customer and employee experience management.

Qualtrics appoints Raen Lim as Managing Director for Asia Pacific and Japan to drive growth and AI adoption across the region's diverse markets.

Singapore consumers are optimistic about AI’s benefits but remain concerned about privacy and prefer human interaction in customer service.

Only 23% of Australians trust companies to use AI responsibly, preferring human interaction over automation amid growing data privacy concerns.

Only 18% of New Zealanders trust companies’ use of AI, with 62% fearing it limits human contact, impacting spending and loyalty in customer service.

Qualtrics has appointed ROI·DNA as its global digital advertising partner to enhance paid media campaigns with AI-driven strategies across key markets.

Qualtrics and Stanford Health Care develop AI agents to ease admin and boost patient access, care coordination, and engagement in healthcare delivery.

Qualtrics and PureSpectrum expand their partnership to deliver AI-driven synthetic market insights, cutting research time to minutes and halving costs by 2025.

Qualtrics and PureSpectrum partner to enhance synthetic research, slashing costs and speeding insights for market researchers worldwide.

Triple Point’s Private Credit team has backed Pelican Capital’s investment in cloud optimisation firm Capacitas via a senior loan, enabling growth plans.

Qualtrics and PureSpectrum join forces to slash synthetic research costs by 50%, offering faster, more accurate market insights with AI-enhanced data.

Qualtrics has refreshed its Partner Programme with new tiered tracks to boost global partner growth and enhance experience management capabilities.

Singapore Airlines partners with Qualtrics, using AI-driven analytics to enhance customer insights and improve service over a three-year collaboration.