RingCentral stories - Page 2
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Digital insight through UCaaS to improve customer experience - RingCentral
Wed, 11th May 2022
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uc
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crm
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cx
The introduction of UCaaS is revolutionizing customer service, providing greater visibility and reporting on call status and metrics.
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RingCentral & Vodafone launch UC solution in Hong Kong, Singapore
Wed, 9th Feb 2022
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uc
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5g & beyond
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wireless networks
Vodafone Business and RingCentral team up to offer unified communications package with video phones and 5G in Asia, UK, and Europe.
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RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu, 6th Jan 2022
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uc
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partner programmes
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mitel
RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.
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RingCentral survey reveals how Aussie workers feel about hybrid and remote working
Tue, 7th Dec 2021
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hybrid & remote work
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wfh
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ringcentral
Australian workers anxious about returning to the office, while business leaders support hybrid and remote working, says a study by RingCentral.
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RingCentral unveils new Microsoft Teams enhancements and BYOC
Fri, 19th Nov 2021
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uc
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voip
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microsoft
Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.
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RingCentral powers hybrid workforces of the future with latest updates
Fri, 1st Oct 2021
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hybrid & remote work
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wfh
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ringcentral
RingCentral introduces new features for RingCentral MVP to address challenges faced by workers in a hybrid world.
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Maintaining a customer-centric organisation in an increasingly digital world
Wed, 22nd Sep 2021
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crm
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uc
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cx
The shift to digital channels and remote collaboration is creating challenges for organisations. Key questions and solutions are explored in this article.
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Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon, 28th Jun 2021
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uc
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hybrid & remote work
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contact centre
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
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Having a healthy company culture could mean success during COVID-19
Fri, 13th Nov 2020
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hybrid & remote work
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wfh
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ringcentral
Creating frequent opportunities for social and professional remote interactions leads to a more engaged, productive workforce, says new study.
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Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution
Wed, 12th Aug 2020
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uc
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alcatel-lucent enterprise
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cloud services
Alcatel-Lucent Enterprise and RingCentral partner to offer cloud communications services worldwide with new co-branded solution.
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CommsPlus signs on as Master Agent for Avaya Cloud Office
Mon, 22nd Jun 2020
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avaya
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ringcentral
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distributors
CommsPlus Distribution has been named Master Agent for Avaya Cloud Office, targeting the cloud comms market across Australia and New Zealand.
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RingCentral launches new partner programme
Thu, 4th Jun 2020
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uc
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partner programmes
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ringcentral
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
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Tritium transforms global communications with RingCentral Australia
Thu, 20th Feb 2020
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uc
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productivity
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contact centre
Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.
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RingCentral reveals strong financial results for Q4
Tue, 11th Feb 2020
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uc
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ringcentral
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contact centre
RingCentral reports a robust Q4 with total revenue surging 34% to USD $253 million, as mid-market and enterprise efforts fuel significant growth.
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RingCentral deploys IT solutions for Sydney's BridgeClimb
Wed, 18th Dec 2019
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crm
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uc
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dr
BridgeClimb deployed RingCentral Office and RingCentral Contact Centre Solutions across its entire staff in October 2019 – a rollout that took just seven weeks.
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RingCentral pays in stock to work on solutions with Avaya
Mon, 7th Oct 2019
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uc
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avaya
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ringcentral
RingCentral to become exclusive provider of Unified Communications as a Service solutions to Avaya with new strategic partnership.
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RingCentral Australia signs with Mia Distribution
Mon, 12th Aug 2019
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uc
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crm
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martech
Specialist unified communications distributor automates local hardware fulfilment and provisioning for RingCentral partners and customers.
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Rapid growth in UCaaS market driven by range of vendors
Mon, 11th Feb 2019
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uc
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mitel
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ringcentral
New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.
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How RingCentral aims to expand its customer engagement portfolio
Tue, 15th Jan 2019
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uc
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cx
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martech
RingCentral is set to acquire Connect First, enhancing its customer engagement portfolio with a robust outbound/blended communication platform.
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Four reasons it’s time to switch to cloud communications
Mon, 31st Dec 2018
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uc
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ringcentral
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cloud communications
Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.