Salesforce stories - Page 2

Keyloop introduces Kara, an AI assistant in its Customer Hub, to handle routine dealer support queries and free staff for complex cases.

UiPath lands five places in G2's 2026 Best Software Awards, spanning AI, development, IT management and global seller categories.

Rubrik unveils Agent Cloud, promising real-time oversight, guardrails and rollback for risky AI agents embedded in enterprise systems.

India AI Impact Summit spotlights trusted data, skills gaps and structural reform as leaders seek a shared roadmap for global AI governance.

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

Disposable emails are quietly wrecking sender reputation, analytics and security. Here's how to block them without losing real users.

Anthropic adds Claude plugins to Cowork, fuelling investor fears that agent-style AI could undermine traditional seat-based software.

AvePoint extends its Confidence Platform to tighten agentic AI governance and broaden multi-cloud backup across major SaaS and IaaS tools.

Oxford optical AI spin-out Lumai names ex-Palo Alto Networks marketer René Bonvanie as board chair to spearhead its push into commercialisation.

Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.

Infostealer attacks are increasingly compromising enterprise SSO, with Flare warning 16% of late-2025 infections exposed identity access.

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

Panera data breach exposes details of 14 million customers, spotlighting a surge in SaaS-focused extortion and identity-driven cyber attacks.

Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.

Summize raises USD $50m to accelerate its AI-powered contract platform, targeting rapid expansion across the UK and US legal markets.

Employees trust AI data more than ever, yet European and UK firms admit literacy gaps and weak governance are undermining safe adoption.

Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.

Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.

SER rebrands as Doxis, sharpening its focus on “document intelligence” and naming a Chief AI Officer in a wider leadership shake-up.