Self-service stories - Page 2
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What are the key trends that will shape the channel in 2023?
Thu, 17th Nov 2022
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saas
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partner programmes
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restructure
Growing trends towards self-service and increasing demands for rapid delivery are causing many businesses to rethink the way they service their clients.
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Hazelcast launches beta release of new serverless offering
Wed, 3rd Aug 2022
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data analytics
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martech
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planning
Hazelcast Viridian Serverless speeds up app development, simplifies provisioning, and enables integration of real-time data into applications.
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How to overcome the digital experience dilemma - NICE
Fri, 8th Jul 2022
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uc
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data analytics
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martech
The global self-service technologies market is rapidly growing as consumer demand intensifies, creating a digital dilemma for businesses.
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Delivering a compelling customer experience in the digital age
Wed, 15th Dec 2021
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crm
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uc
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cx
Delivering a positive customer experience in the digital age starts with a modern website, or risk losing customers.
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Telstra Purple launches next gen hybrid cloud offering
Thu, 9th Dec 2021
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hybrid cloud
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cloud services
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self-service
Telstra Purple unveils the next generation Telstra Hybrid Cloud, a flexible and secure managed public and private cloud solution.
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Macquarie Cloud Services makes Aussie first with new Azure portal
Wed, 1st Dec 2021
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virtualisation
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public cloud
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it automation
Macquarie Cloud Services has become the first provider in Australia to offer a self-service Azure optimisation portal, providing cost savings up to 26%.
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Ivanti launches new integrated solutions to secure the 'everywhere workplace'
Wed, 27th Oct 2021
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iam
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risk & compliance
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secure access solutions
Ivanti introduces three integrated solutions: Ivanti Neurons for Secure Access, Ivanti Neurons for PPM, and Ivanti Neurons for GRC.
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Darwin International Airport invests in Elenium Automation self-service solutions
Thu, 5th Aug 2021
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cx
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martech
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crm
Elenium Automation has been selected by Darwin International Airport to deploy its self-service technology and improve passenger experience.
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Self-service in high demand for today’s enterprise customers
Wed, 14th Jul 2021
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cx
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martech
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frost & sullivan
New survey highlights the growing demand for intuitive self-service solutions in customer service, says Frost - Sullivan.
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Pure Storage launches channel incentives and updates
Fri, 14th May 2021
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storage
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converged infrastructure
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partner programmes
Pure Storage enhances partner incentives and offerings to drive subscription business growth. Includes Pure as-a-Service rebate and Portworx channel shift.
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New Puppet report reveals key to DevOps success
Fri, 13th Nov 2020
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devops
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it automation
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apm
Organisations that embrace platform models are more likely to succeed at scaling DevOps, according to Puppet's 2020 State of DevOps Report.
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Boomi: two new solutions and partnership with Aible
Thu, 15th Oct 2020
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network infrastructure
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ai
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boomi
AtomSphere Go and Project LightSpeed accelerate delivery of integrated experiences and the partnership provides no-code AI-driven insights.
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Ping Identity releases self-service IAM solution
Thu, 3rd Oct 2019
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iam
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ping identity
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self-service
Ping Identity launches PingCentral, a self-service IAM portal, enabling businesses to streamline access management and expedite digital transformation.
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Alipay’s restaurant services come to Aus
Wed, 1st May 2019
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restaurants
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self-service
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qr code
It will allow Chinese customers to scan a QR code to bring up a digital menu, self-order and pay for their meal, all through their mobile device.
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Is self-service BI living up to the hype?
Tue, 20th Nov 2018
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martech
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data analytics
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planning
the explosion of data available to a business and self-service BI tools is transforming how everyone works - but is self-service living up to expectations?.
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How to turn big data into valuable business information
Thu, 28th Jun 2018
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data analytics
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martech
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planning
To take advantage of the big data wave, organisations must find effective ways to assess, store and analyse large amounts of data.
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How offering IT ‘self-service’ can help create a more attractive workplace
Fri, 22nd Jun 2018
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personal computing devices
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mdm
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mobility
How technology is offered in the workplace can have an instrumental impact on how an organisation is perceived and whether people will want to stay.
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Exclusive interview: Tableau on data analytics, AI and GDPR
Wed, 13th Jun 2018
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data analytics
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martech
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planning
We sat down with Tableau chief product officer Francois Ajenstat to talk about how the company enables organisations to be more 'analytics capable'.
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Customer self-service software market worth nearly $10b USD by 2021
Fri, 3rd Feb 2017
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crm
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cx
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martech
There are a number of markets that are set to skyrocket with the digital revolution – none more so than customer self-service software.
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The top 3 IT opportunities for 2016
Wed, 13th Jan 2016
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cx
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martech
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hcm
IT leaders must become catalysts for positive organisational change by enabling new services that are closely aligned to the organisation’s strategy.