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Small Business (SMB) stories - Page 3
NFON grows AI revenues as botario deal boosts 2025
Last month
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saas
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uc
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digital transformation
NFON posts 2025 revenue uptick to EUR €89.1 million as AI products and the botario deal lift earnings despite a shrinking seat base.
Stampede tech boosts Starfish Loves Coffee loyalty
Last month
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crm
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cx
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martech
London brunch spot Starfish Loves Coffee hits 85-90% retention after Jubilee push using Stampede's automated guest engagement platform.
Blackline Safety brings connected gas tech to sniffer dogs
Last month
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iot
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iiot
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hybrid & remote work
Blackline Safety fits sniffer dogs with GPS gas monitors, pairing canine noses with connected tech to track leaks for rural utilities.
UK small firms lag on cyber breach & ID fraud defences
Last month
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mfa
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phishing
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physical security
Fewer than half of UK small firms can spot cyber breaches, as identity fraud and supplier scams expose gaps in remote and hybrid working.
Bliss Direct boosts order capacity with new ERP system
Last month
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manufacturing
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digital transformation
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supply chain
Bliss Direct lifts daily order capacity to 300 and cuts weekly peak sales admin by 25 hours after deploying Forterro's Orderwise ERP platform.
Ghost broking scams increasingly target vulnerable SMEs
Last month
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risk & compliance
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fleet management
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social media
Ghost broking scams are shifting from motorists to SMEs, with cases up 22% and average losses topping GBP £2,000 per affected business.
AI reshapes cyber risk, N-able urges resilience shift
Last month
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data protection
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dr
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digital transformation
AI-fuelled cyber threats are outpacing reactive defences, N-able warns, urging smaller firms to prioritise resilience over traditional security.
Sky Business joins Technology Supply Chain as patron
Last month
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uc
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manufacturing
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digital transformation
Sky Business becomes a patron of Technology Supply Chain, boosting connectivity support for over 5,500 UK manufacturing and tech members.
Tariffs, AI, new trade routes reshape supply chains
Last month
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hyperscale
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fintech
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blockchain
Tariff hikes, AI adoption and regional supply chains are redrawing global trade as firms diversify sourcing and tighten working capital.
ShiftCare earns USD $20,000 via Xero referral push
Last month
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fintech
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partner programmes
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financial systems
ShiftCare nets over USD $20,000 from Xero referrals after baking accounting recommendations into onboarding and in-app workflows.
Xero adds AI invoicing tools to help payments land
Last month
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fintech
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cx
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martech
Xero unveils AI-powered invoicing and payment tools, promising to cut late payments and ease cash-flow strain for small businesses.
Xero Power Lists boost app discovery, developer reach
Last month
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fintech
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financial systems
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erp
Xero launches App Store Power Lists to spotlight top referred apps, boosting discovery for small businesses and reach for developers.
AI shapes RFP proposal teams as revenue pressure grows
Last month
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digital transformation
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martech
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rpa
Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.
Firms turn from tech hiring wars to AI upskilling push
Last month
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data analytics
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digital transformation
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data science
Firms cool tech hiring wars as 83% of recruiters say success now hinges more on AI upskilling existing staff than bringing in new talent.
BPC named tech leader in 2025 SPARK Matrix ranking
Last month
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paas
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crypto
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fintech
BPC has been named a technology leader in QKS Group's 2025 SPARK Matrix for merchant payment platforms, recognising SmartVista's breadth.
One million professionals now rely on CoCounsel AI
Last month
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data protection
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digital transformation
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rpa
One million professionals across 107 countries now use Thomson Reuters' CoCounsel AI, as the tool spreads through tightly regulated sectors.
AND Digital, HowNow halve curation time, revamp onboarding
Last month
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digital transformation
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e-learning
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hcm
AND Digital taps HowNow to centralise learning, halving content curation time and cutting onboarding admin by 80% across its workforce.
UK restaurants back tech, prioritising online ordering
Last month
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robots
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digital transformation
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fintech
UK restaurants plan fresh tech investment for 2026, betting most heavily on online ordering and delivery ahead of AI and smart kitchens.
Monzo launches free in-app tax tool for sole traders
Last month
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fintech
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financial systems
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risk & compliance
Monzo launches a free in-app tax tool for sole traders and landlords as Making Tax Digital rules tighten ahead of phased rollout from 2026.
GSMA unveils global fund for green mobile innovation
Last month
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digital transformation
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iot
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supply chain
GSMA launches global Green Transition fund, offering GBP £100,000-£200,000 grants for mobile-led clean energy and circular device projects.