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Systems integration stories

Bodycare picks PMC for AI-led UK high street return
Digital Signage

Bodycare picks PMC for AI-led UK high street return

The reopened chain's 2026 comeback hinges on technology that can link payments, CCTV and content as it targets 200 UK stores.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Patchworks launches AI Studio for integration prompts
Customer Relationship Management

Patchworks launches AI Studio for integration prompts

The new platform aims to cut retail integration setup from weeks to hours, as businesses seek faster links between storefronts, ERP and warehouse systems.

By Sean Mitchell • 4 min read • 3 days ago
Why does CX and UC need to be designed together?
Unified Communications

Why does CX and UC need to be designed together?

Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.

By Samantha Mooney • 6 min read • 3 days ago
UK advisers see surge in younger clients, survey finds
Digital Transformation

UK advisers see surge in younger clients, survey finds

Most UK financial advisers are now serving younger investors, but fragmented software is adding hours of admin each week.

By Sofiah Nichole Salivio • 4 min read • 4 days ago

Global Stories

Systems integration stories

Most German firms pilot AI, but few use it in core
Data Analytics

Most German firms pilot AI, but few use it in core

Legacy systems and skills shortages are slowing AI rollouts at large German companies, with only 19% putting it into core processes.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Rivvun AI raises USD $7.55m seed round led by Sitara
Customer Relationship Management

Rivvun AI raises USD $7.55m seed round led by Sitara

The funding will help the Seattle-based startup tackle revenue and spend leakage that can cost large companies billions across complex supply chains.

By Sofiah Nichole Salivio • 4 min read • Yesterday
CI&T joins Claude partner network to boost AI deployment
Digital Transformation

CI&T joins Claude partner network to boost AI deployment

More than 1,000 CI&T AI engineers are being trained on Claude as the firm targets financial services, retail and consumer goods projects.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
Open Group launches OSDU data platform standard v1.0
Digital Transformation

Open Group launches OSDU data platform standard v1.0

A new baseline for energy data systems should ease integration, cut duplication and help operators and suppliers build more reliable applications.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
AI board priority rises as legacy systems slow scale
Hybrid Cloud

AI board priority rises as legacy systems slow scale

Legacy systems are slowing AI roll-outs at large firms, with most executives saying modernisation and governance are now the main bottlenecks.

By Sean Mitchell • 4 min read • 3 days ago
Gentrack names three executives to drive growth strategy
Enterprise Resource Planning

Gentrack names three executives to drive growth strategy

The utility software group is tightening its leadership as it pushes its g2 platform into more regulated markets and pursues acquisitions.

By Sean Mitchell • 4 min read • 3 days ago
Sweep launches AI agent for Salesforce & Snowflake
Software-as-a-Service

Sweep launches AI agent for Salesforce & Snowflake

Teams can now map downstream risks across Salesforce, Snowflake and Data 360 before making changes, cutting manual checks and compliance gaps.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
PPDS appoints Tom Keefe as Director of Sales for dvLED
Digital Signage

PPDS appoints Tom Keefe as Director of Sales for dvLED

Rising demand for LED displays in North America is behind PPDS's move to strengthen its sales push across retail, transport and venues.

By Sean Mitchell • 3 min read • 4 days ago
8x8 launches Pulse conversational intelligence for customers
Software-as-a-Service

8x8 launches Pulse conversational intelligence for customers

The early-access tool could help executives and account managers spot renewal risks and customer feedback hidden in calls, chats and emails.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago

Stories from Other Regions

Systems integration stories

Law firms with real-time data reap bigger AI returns
Digital Transformation

Law firms with real-time data reap bigger AI returns

Firms with connected finance systems are more likely to turn AI spending into measurable gains, as poor data visibility still drains billable hours.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Gallagher to host Western Australia Security Forum in Perth
Security Operations Centres

Gallagher to host Western Australia Security Forum in Perth

Security operators in Western Australia will get updates on protecting critical assets and integrating systems at the Perth forum.

By Sean Mitchell • 4 min read • 2 days ago
Asana unveils AI work suite for human & agent teams
Customer Relationship Management

Asana unveils AI work suite for human & agent teams

Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.

By Mark Tarre • 5 min read • 2 days ago
Ericsson & Epiroc deepen mining connectivity alliance
Unified Communications

Ericsson & Epiroc deepen mining connectivity alliance

Mining operators are set to gain safer, more reliable site connectivity as Epiroc adds Ericsson's LTE and 5G products to its portfolio.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago