Telcos stories
Skills shortages are delaying IoT roll-outs as firms expand abroad, with 60 per cent of decision-makers citing expertise gaps.
Payment disruptions are worsening customer experience at utilities and telecoms firms, with 99% of respondents reporting some form of issue.
As legacy systems fade, UK channel partners are using managed migrations to protect revenue and win new recurring income.
Enterprise customers across the Caribbean can now add Microsoft Teams telephony as Digicel sells LoopUp's certified service regionwide.
Users relying on SMS or voice for sign-ins will be nudged to passkeys as Microsoft phases out weaker multifactor methods in Entra ID.
Rising fraud pressure is boosting demand for mobile-network identity checks that cut account takeover risk without slowing sign-ups.
Hospitals and aid groups could be easier to shield from cyber attacks if the Digital Emblem gains broad technical adoption.
Platforms under pressure to protect minors can now verify users while keeping facial data on the device, after Incode's new tool debuted.
Eligible England supporters in the US can now avoid daily roaming fees on O2 during the rest of the tournament, with credits back to 20 July.
Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.
Demand for indoor mobile coverage is rising across Asia-Pacific as organisations seek more reliable communications inside large facilities.
Customers running databases and analytics can now tap higher network and storage throughput, as Google Cloud makes its C4N machines generally available.
Business and public sector organisations faced 2,270 attacks a week in June, as ransomware rose 33% and GenAI use exposed sensitive data.
AI is reshaping contact centres as NiCE's 2026 awards spotlight retailers, banks and telecoms cutting costs and improving service.
Encrypted data could be exposed years before practical quantum computers arrive, putting identity, telecoms and payments under pressure.
Operators can now compare middle-mile build costs across fibre, microwave and optical wireless as data demand and AI workloads reshape networks.
Rising AI traffic is squeezing fibre networks, prompting Zayo to bring in Verizon executive Sowmyanarayan Sampath as Chief Executive Officer from 1 September.
New Zealand telecoms could gain a software-led revenue stream after One NZ's AI project was named among TM Forum's top Catalyst awards.
Verified climate targets have pushed One NZ to cut its reported Scope 1 and 2 emissions 82% from a 2024 baseline by FY2026.
The agreement deepens BMW Group's software push, with Verizon set to support embedded services and telematics across its US vehicle range.