Twilio stories - Page 3
Smishing scam utilising Amazon Web Services uncovered
Thu, 22nd Feb 2024
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martech
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cybersecurity
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software development
SNS Sender uses Amazon's cloud services for 'smishing' scams, impersonating USPS notifications, according to cybersecurity firm SentinelLabs.
Twilio's data report shows AI & quality data key for success
Wed, 21st Feb 2024
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data analytics
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cx
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martech
Twilio's latest data report highlights the crucial role high-quality data and AI integration play in enterprise growth, spurred by a booming trend of data-centric operations.
Twilio honours AI startups pushing innovation in customer engagement
Tue, 30th Jan 2024
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data analytics
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cx
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martech
Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.
SentinelLabs exposes FBot malware targeting cloud, payment services
Mon, 15th Jan 2024
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saas
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hyperscale
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public cloud
SentinelLabs details FBot, a distinct Python-based malware tool, focused on cloud and payment services. Unlike peers, FBot doesn't use Androxgh0st code.
CustomerAI fuels next generation of customer relationships
Thu, 24th Aug 2023
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cx
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martech
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llms
Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.
Twilio to deliver new customer-aware generative AI
Mon, 7th Aug 2023
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cx
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martech
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genai
Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.
AWS, Twilio expand partnership, focus on AI capabilities
Thu, 27th Jul 2023
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hyperscale
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public cloud
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cx
The extension of the longstanding partnership will place artificial intelligence capabilities at the fingertips of Twilio customers.
Twilio unveils CustomerAI; expands Google Cloud partnership
Thu, 8th Jun 2023
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data analytics
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public cloud
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cx
Twilio unveils CustomerAI ahead of SIGNAL and simultaneously expands on its long-standing partnership with Google Cloud.
Australian consumers report data-sharing concerns
Wed, 7th Jun 2023
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edutech
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data privacy
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marketing
Twilio reveals new research proving trust and transparency are cornerstones of building a sustainable data-sharing ecosystem for digital marketing in Australia.
Consumers remain cynical about artificial intelligence
Fri, 5th May 2023
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cx
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martech
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ai
Businesses are eagerly embracing the potential for AI to provide personalised customer experiences, but consumers remain cynical.
Rush to customer data platforms to drive efficient growth
Thu, 9th Feb 2023
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data analytics
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martech
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cdp
Customer data platforms have become a cornerstone of the modern technology stack as companies move to leverage an explosion of consumer data.
Australian shoppers want real-time interaction with brands
Fri, 28th Oct 2022
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fintech
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financial systems
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e-commerce
Twilio's survey shows lagging adoption in conversational messaging, an untapped opportunity for brands in the Australian market.
Consumers want personalisation, but don't trust brands with their data
Fri, 24th Jun 2022
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data analytics
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martech
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planning
Customers expect personalisation during every brand interaction but they don't trust brands to keep their personal data secure and to use it responsibly.
Twilio appoints Reeny Sondhi & Amy Holcroft as chief digital officer & chief privacy officer
Fri, 6th May 2022
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data analytics
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cx
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martech
Twilio hires chief digital officer and chief privacy officer to protect customers' digital rights and privacy in an increasingly digitized world.
COVID-19: the greatest digital accelerator of the decade, Twilio finds
Wed, 22nd Jul 2020
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digital transformation
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open source
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accelerator
COVID-19 and related nationwide lockdowns have resulted in businesses accelerating their digital transformation strategy and efforts by at least six years.
Twilio boosts local presence with first Aussie office
Tue, 10th Apr 2018
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uc
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twilio
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cloud communications
Twilio is ready to boost their local presence, opening a new office and appointing its first Australia country manager.