United Kingdom (UK) stories - Page 3
UK businesses adopt RCS & AI for customer messaging
3 days ago
#
data analytics
#
digital transformation
#
cx
UK firms shift to multi-channel customer chats as RCS traffic jumps 174% and agentic AI gains ground amid fraud concerns.
UK bank scam attempts rise 62% as fraudsters shift tactics
3 days ago
#
biometrics
#
phishing
#
physical security
UK banks face a sharp rise in authorised fraud as phishing, purchase scams and stolen-device attacks surge, BioCatch data shows.
UK marketers lead global shift to GEO in AI search
3 days ago
#
digital transformation
#
cx
#
martech
UK marketers race ahead of global peers in generative engine optimisation, with most already investing to boost visibility in AI-generated answers.
Zippd rebrand targets faster logistics network growth
3 days ago
#
digital transformation
#
cx
#
martech
DeliveryApp becomes Zippd as UK logistics firm touts faster fulfilment and a network-led model that can cut marketplace lead times by up to 40%.
Redsquid buys Partnership Education in biggest deal
3 days ago
#
cx
#
martech
#
partner programmes
Redsquid expands its education technology push with Partnership Education takeover, adding nearly 80 staff and GBP £8 million in revenue.
TCL launches QLED TVs in UK with Google TV & Fire TV
3 days ago
#
gaming
#
smart home
#
digital entertainment
TCL expands its UK TV line-up with QLED sets from 43in to 98in, mixing Google TV and Fire TV across models priced from GBP £379.
ENDOFY launches showcase Aquarius 8000 PC cases & fans
3 days ago
#
gaming
#
digital entertainment
#
hybrid & remote work
ENDORFY expands into showcase PC hardware with tempered-glass Aquarius 8000 cases, 450 mm graphics support and new Corona 120 ARGB fans.
Rotary Bearings launches sensor parts with dashboard
3 days ago
#
saas
#
manufacturing
#
data analytics
Rotary Bearings adds sensor-linked industrial parts and a custom dashboard, aiming to help manufacturers catch faults early and cut downtime.
HuffPost UK adopts Taboola DeeperDive AI answer engine
3 days ago
#
martech
#
genai
#
ai
HuffPost UK deploys Taboola's DeeperDive AI answer engine to keep readers on site, while opening new ad opportunities for publishers.
ControlUp tops USD $100 million ARR & becomes unicorn
3 days ago
#
digital transformation
#
hcm
#
it automation
ControlUp crosses USD $100 million ARR as enterprise demand, channel growth and AI-driven endpoint management push the London firm into unicorn territory.
Zurich adds bereavement support for millions of customers
3 days ago
#
cx
#
martech
#
insurtech
Zurich expands its UK protection offering with free bereavement support and digital will-writing tools for more than three million customers.
Former Black Basta affiliates target executives in Teams
3 days ago
#
uc
#
mfa
#
phishing
ReliaQuest says suspected former Black Basta operators are bombarding staff with emails and posing as IT support in Microsoft Teams to reach senior executives.
Cisco trials DEScycle metals recovery at Teesside plant
3 days ago
#
supply chain
#
clean technologies
#
cisco
Cisco and DEScycle will test a modular metals recovery process on retired hardware at a Teesside plant, aiming to prove batch-scale economics and traceability.
Colt completes SAP cloud ERP migration across 40 countries
3 days ago
#
hybrid cloud
#
data analytics
#
digital transformation
Colt trims ERP switchover downtime to 6.5 hours as cloud overhaul unifies systems across 40 countries and supports sustainability goals.
SaaS chiefs expect pricing shift as AI threatens sales
3 days ago
#
digital transformation
#
rpa
#
erp
SaaS chiefs forecast a pricing overhaul within two years as AI cuts licence demand and pushes customers to demand value-based deals.
Bensons for Beds picks WorkJam for frontline teams
3 days ago
#
digital transformation
#
e-learning
#
hcm
Bensons for Beds overhauls frontline operations with WorkJam platform to unify communications, scheduling and performance data for 1,800 staff.
Zen partners eero on business WiFi across full fibre
3 days ago
#
firewalls
#
digital transformation
#
network security
Zen partners with eero to roll out mesh WiFi for UK small firms, after research found patchy coverage is costing 11 hours a week in lost productivity.
POWWR names Martin Eade as Chief Operating Officer
3 days ago
#
digital transformation
#
erp
#
customer service
POWWR appoints Martin Eade as Chief Operating Officer to oversee operations, with Customer Success and Broker & Compliance now under one executive.
HousingAI appoints Phil Shelton ahead of England launch
3 days ago
#
hyperscale
#
risk & compliance
#
ai
HousingAI names Phil Shelton as Chief Executive as it gears up to roll out an AI knowledge platform for social housing providers in England.
Strategy and innovation: Key takeaways from Gamma's regional forums
3 days ago
#
uc
#
digital transformation
#
cx
Gamma Communications' Regional Forums urge partners to shift from one-off sales to roadmap-led growth as AI, UCaaS and R&D reshape the channel.