United Kingdom (UK) stories - Page 85

Zendesk's report reveals UK consumers expect faster, personalised service combining AI, data and human insight to solve issues on first contact.

Nearly half of UK SMEs find their finance systems inadequate amid tariff disruptions, prompting urgent calls for tech upgrades and resilience strategies.

Luma Health acquires Tonic Health, enhancing patient intake and care automation across 1,000+ health systems in the US, UK, Canada, and Caribbean.

AI chatbots like ChatGPT are criticised for providing misleading UK financial advice due to outdated data and lack of context on tax and insurance matters.

UK brands turn to loyalty schemes for first-party data as cookie use declines, blending privacy with personalised customer rewards and marketing.

AI reshapes global hiring as 66% of firms cut entry-level recruitment, prioritise skills over degrees, and offer up to 100% pay premiums for AI expertise.

By 2050, UK rural areas are set to flourish through tech innovation, tourism growth and remote work, boosted by major connectivity upgrades.

Agentic AI is transforming small businesses across the UK, easing workload pressures and unlocking millions in new revenue for tiny teams and clinics.

Innovation in European FMCG markets has dropped 20%, yet smaller brands boost sales with new products that align with consumer lifestyles and values.

Pax8 integrates Microsoft Marketplace and launches OneCloud Guided Growth to help MSPs expand Microsoft Cloud services and boost revenue potential.

The NHS embraces agentic automation, backed by a GBP £3.25 billion investment, to ease workload, boost efficiency, and improve patient care across the UK.

Nearly a third of UK youths now turn to AI and TikTok for health advice, highlighting a digital shift in how younger patients seek medical guidance.

Cyber-attacks in the UK have surged from 89 to 204, exposing major firms like Marks & Spencer and Jaguar Land Rover to serious risks amid government inaction.

The UK's new Cyber Resilience Bill broadens digital security rules, demanding action from data centres and service providers to strengthen supply chain cyber defences.

Small firms urge bold government support through tax credits and VAT relief for productivity software, as mere income tax tweaks fall short of solving efficiency challenges.

All UK firms surveyed plan to deploy AI agents within a year, with 65% expecting job cuts despite high risks and costly system failures reported.

Pluxee unveils a UK app to help employees save up to GBP £1,200 yearly via cashback, salary sacrifice schemes, and wellbeing support in a single platform.

Nottingham's Altia marks 20 years of its Financial Investigation Toolkit, now used by all UK police forces and 290+ organisations worldwide.

An effective ALS treatment could create up to USD $143 billion in value over ten years, easing healthcare burdens in seven major economies including the US and UK.

Most UK large eCommerce merchants faced payment outages, losing up to GBP £10 million, which has also stalled their business expansion, new research finds.