Verint stories

Verint has been named a market leader in AI vision for contact centre customer experience platforms in Asia Pacific by CrayonIQ's new buyers guide.

CrayonIQ’s new guide ranks 17 AI-powered contact centre platforms, highlighting hyperscalers' growing impact on APAC CX strategies for 2025.

Thoma Bravo to acquire Verint for USD $2 billion, merging it with Calabrio to create a leading AI-driven customer experience platform.

Kerv has launched Guardian Assurance to help regulated firms like financial and legal services improve compliance and recording of communications.

In 2025, AI will revolutionise customer experience, with 86% of US consumers recognising its value and a shift towards faster, digital-first service.

Customer Science Group has launched an AI Accelerator Program, aiming to help contact centres effectively implement AI and enhance customer experiences.

RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.

Verint leverages its open AI platform to revolutionise customer experience, integrating real-time data and ensuring security while leading market innovation.

Verint, acclaimed for its AI-powered customer engagement solutions, has been distinguished as the leading provider of workforce management.

Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.

New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.

Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.

Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.

Powered by Verint Da Vinci AI, Verint engagement data insights delivers no code, training, or self-service data access 24/7.

Verint has introduced new Verint Da Vinci AI capabilities built on proprietary and commercially available AI models.

Verint unveils next-generation contact centre as a service (CCaaS) transforming the contact centre landscape at the Engage 2023 customer conference.

Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.

The cloud contact centre and cloud workforce management applications together are joint offerings for mid-market and enterprise businesses.

Verint Systems has expanded on its partnership with Adobe, as both companies look to support more personalised customer journeys.

Private equity deals in the global technology sector surged to USD $11.79 billion in December 2019, a 17.05% increase from the previous month.