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Voice over Internet Protocol (VoIP) stories - Page 2

In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video packets must arrive contiguously or they are garbled. This problem was overcome by various techniques including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a call over the internet.
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The remote desktop tools most targeted by attackers in the last year

Thu, 2nd May 2024
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malware
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virtualisation
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Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.
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Dropbox unveils new features for remote work, enhances Microsoft integration

Fri, 26th Apr 2024
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uc
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encryption
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hybrid & remote work
Dropbox responds to challenges of remote working with security enhancements, upgrades to Dropbox Replay, and new integrations with Microsoft tools.
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Nasuni's new guides assist users with Microsoft Copilot AI integration

Thu, 18th Apr 2024
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uc
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ai
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agentic ai
Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
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Qualtrics appoints Gurdeep Singh Pall as AI Strategy President

Thu, 18th Apr 2024
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uc
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cx
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martech
Qualtrics, renowned experience management firm, welcomes Gurdeep Singh Pall as its first-ever President of AI Strategy. The former Microsoft executive will steer the AI-enriched evolution of experience management for customers and employees.
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Sharp UK teams up with Gamma for enhanced VoIP services

Thu, 18th Apr 2024
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uc
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it services
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voip
Sharp UK partners with Gamma Communications to enhance telephony services in anticipation of the ISDN/PSTN switch-off, focusing on seamless transition to VoIP for clients.
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Access4 unveils Flex solution for Microsoft Teams integration

Mon, 15th Apr 2024
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uc
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voip
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contact centre
Access4 has launched its Flex solution for Microsoft Teams, designed to amalgamate advanced and basic user services within one customer tenancy, fostering cost-effectiveness and scalability.
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Westcon announces expanded partnership with AudioCodes for UCaaS provision

Wed, 10th Apr 2024
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uc
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microsoft
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voip
Westcon-Comstor partners with AudioCodes to enhance Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) offerings, aiming to boost recurring revenues for their partners.
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Darktrace shifts to proactive AI strategy to combat rising cyber threats

Tue, 9th Apr 2024
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uc
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email security
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ai security
In response to rising AI-driven cyber threats, Darktrace is repositioning to a platform-based strategy aimed at better equipping businesses to anticipate and counter these advanced cyber attacks.
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Ativa platform chosen by Alianza for Voice Analytics Platform power

Fri, 22nd Mar 2024
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uc
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collaboration
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voip
Alianza, the cloud communications firm, chooses Infovista's Ativa platform to fuel its Voice Analytics Platform, enhancing CSPs understanding of voice traffic through real-time metrics and diagnostics.
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LeapXpert reveals Maxen, a GenAI app to boost client communication

Thu, 21st Mar 2024
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uc
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risk & compliance
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genai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.
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Workplace communications: The role of AI and audio-visual solutions

Mon, 18th Mar 2024
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uc
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data privacy
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ai
AI and audio-visual technology are revolutionising workplace communications and increasing sustainability, set to automate 40% of the working day.
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iManage adds 300 customers, 2023 recurring revenue jumps 36%

Fri, 15th Mar 2024
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uc
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cx
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martech
iManage, a London-based cloud services company, records impressive growth in 2023 with the addition of over 300 new customers and a 36% jump in annual recurring revenue.
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Reveille Software unveils Sentry for Microsoft Teams monitoring

Wed, 13th Mar 2024
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uc
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firewalls
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ecm
Reveille Software launches Reveille Sentry for Microsoft Teams, providing unparalleled visibility into user activity and aiding in the management and security across multiple ECM platforms.
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Dell launches AI-powered intelligent headsets for hybrid work

Thu, 1st Feb 2024
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uc
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network infrastructure
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hcm
Dell Technologies unveils new intelligent headsets equipped with advanced AI technology, enhancing productivity and communication in the evolving landscape of hybrid work.
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Scotland's COPFS boosts IT operations with Freshworks' Freshservice

Fri, 26th Jan 2024
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uc
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data analytics
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rpa
Scotland's top prosecution service, COPFS, enhances IT support and management systems with vital aid from Freshworks Inc.'s Freshservice platform, greatly improving customer satisfaction and resolution times.
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Virsae launches AI-powered service management for Microsoft Teams on Azure

Tue, 23rd Jan 2024
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uc
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cx
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martech
Virsae launches its AI-driven 'Virsae Service Management for Microsoft Teams' on the Microsoft Azure Marketplace, aiming to optimise performance across XCaaS platforms, including WFH environments.
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LINX expands Azure Peering partnership with Microsoft in US

Thu, 4th Jan 2024
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uc
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datacentre infrastructure
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microsoft
The London Internet Exchange (LINX) has expanded its US partnership with Microsoft, launching Azure Peering Service at LINX NoVA for enhanced public Microsoft cloud services connectivity.
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Sipcom launches HALO Operator Connect service for Microsoft Teams

Thu, 21st Dec 2023
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uc
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voip
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contact centre
Cloud communications provider Sipcom introduces HALO Operator Connect, a service integrating a public switched phone network into Microsoft Teams.
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Tollring to launch AI-powered cloud call recording solution, Record AI

Thu, 14th Dec 2023
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uc
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data analytics
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cx
Tollring unveils cloud-based AI call recording service, Record AI, targeting all organisation users from January 2024.
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Veeam integrates Backup-as-a-Service into Microsoft 365 service

Thu, 14th Dec 2023
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uc
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data protection
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dr
Veeam Software boosts data protection for its 18 million Microsoft 365 users by adding Backup-as-a-Service integration.