Warranties stories
Is your refund and returns policy ACCC-compliant?
Wed, 26th Feb 2025
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warranties
The ACCC has highlighted misleading return policies on over 2,000 Australian retail websites, prompting calls for businesses to review compliance with consumer rights.
RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
Fri, 8th Dec 2023
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warranties
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
11:11 Systems recognised as aspirational provider in Gartner's DRaaS report
Wed, 22nd Nov 2023
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warranties
11:11 Systems lauded in 2023 Gartner report, singled out as an aspiring DRaaS provider with commendable customer service.
Oracle's new AI features aim to boost customer revenue
Thu, 21st Sep 2023
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warranties
Oracle integrates new AI functionalities into its Fusion Cloud Customer Experience software, aimed at enhancing the customer experience.
Getac launches latest G-RuggedPro series tablets and laptops
Thu, 13th Apr 2023
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warranties
Next-generation UX10 and V110 are designed to thrive in challenging field environments, such as those in defence, utilities, and public safety sectors.
Aqua Security introduces new $1 Million Cloud Native Protection Warranty
Thu, 21st Jul 2022
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warranties
Aqua Security introduces $1M Cloud Native Protection Warranty, providing peace of mind to customers amid rising cloud native attacks.
Shimano AU and Ricoh streamline warranty claims processing
Thu, 15th Feb 2018
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warranties
Ricoh's Laserfiche Avante has revolutionised Shimano Oceania's Australian warranty claims process, slashing report generation by 30 hours monthly.
F&P Appliances see records surge in global sales, narrows full-year loss
Thu, 2nd Apr 2015
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warranties
Fisher & Paykel Appliances narrowed its full-year loss in 2014 after sales growth across all its markets helped drive a surge in revenue.
Extended warranties: are you being ripped off?
Thu, 2nd Apr 2015
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warranties
Sales staff at big-box retailers including Noel Leeming, Harvey Norman and Smiths City have been promoting extended warranties with misleading claims.
Fujitsu wins mega-bucks Foodstuffs North Island ICT contract
Tue, 19th Nov 2013
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warranties
Fujitsu secures a multi-million dollar ICT contract with Foodstuffs North Island to provide server architecture and POS systems for nearly 200 stores.
Apple solves iPhone 4 reception problem
Mon, 19th Jul 2010
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warranties
In response to widespread signal issues, Apple CEO Steve Jobs announces free Bumper cases for all iPhone 4 buyers and refunds for those who already purchased.
Many hands make light work
Tue, 1st Dec 2009
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warranties
This article looks at some common partnering models, and what customers should be considering in this regard, when negotiating their supply arrangements.