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Infobip, Haas F1 partner to boost fan engagement with AI tech
Customer Experience

Infobip, Haas F1 partner to boost fan engagement with AI tech

Infobip partners with MoneyGram Haas F1 Team to boost fan engagement via AI-powered messaging channels like WhatsApp and RCS at the 2025 Miami Grand Prix.

By Jed Nykolle Harme • 3 min read • Sat, 10th May 2025
Unlocking Retail Growth: The WhatsApp Customer Service Revolution
Encryption

Unlocking Retail Growth: The WhatsApp Customer Service Revolution

eCommerce retailers are boosting loyalty and revenue by using WhatsApp's 3 billion-user reach for faster, efficient, and personalised customer service.

By Dvir Hoffman • 4 min read • Thu, 8th May 2025
Cybercriminal groups use RDGAs in scams, phishings
Malware

Cybercriminal groups use RDGAs in scams, phishings

Cybercriminal groups Reckless Rabbit and Ruthless Rabbit use registered domain algorithms to carry out investment scams costing US consumers USD $5.7 billion in 2024.

By Jed Nykolle Harme • 5 min read • Tue, 29th Apr 2025
So, what does secure file sharing actually look like?
Cloud Access Security Broker

So, what does secure file sharing actually look like?

High-profile breaches on apps like Signal highlight the urgent need for user-friendly, secure file sharing to protect sensitive data in government and industry.

By Julian Fay • 4 min read • Tue, 22nd Apr 2025
Trojan banker attacks on Android rise 196% in 2024
Endpoint Protection

Trojan banker attacks on Android rise 196% in 2024

Kaspersky's latest report reveals a staggering 196% spike in smartphone malware attacks in 2024, with Trojan banker incidents tripling compared to last year.

By Shannon Williams • 3 min read • Thu, 6th Mar 2025
Gen's report reveals surge in cyber threats for Q4 2024
Malware

Gen's report reveals surge in cyber threats for Q4 2024

Gen's Q4 2024 Threat Report reveals a staggering 2.55 billion cyber threats were blocked, with 321 threats emerging every second, highlighting alarming trends in online fraud.

By Shannon Williams • 3 min read • Wed, 19th Feb 2025
Exclusive: Babeltext aims to break language barriers in global messaging
Marketing Technologies

Exclusive: Babeltext aims to break language barriers in global messaging

Babeltext launches an AI-driven messaging platform aimed at breaking language barriers, enabling real-time communication in 195 languages for global users.

By Melania Watson • 5 min read • Wed, 12th Feb 2025
Android users targeted by fake wedding invitation malware
Malware

Android users targeted by fake wedding invitation malware

Cybersecurity experts from Kaspersky have uncovered a nefarious scheme targeting Android users, with a malware disguised as wedding invitations stealing sensitive data.

By Shannon Williams • 2 min read • Thu, 6th Feb 2025
Gallabox raises USD $3.5m to boost AI WhatsApp tools
Software-as-a-Service

Gallabox raises USD $3.5m to boost AI WhatsApp tools

Gallabox has secured USD $3.5 million in seed funding to enhance its AI-driven WhatsApp tools, aiming to transform communication for small and medium enterprises.

By Melania Watson • 3 min read • Thu, 30th Jan 2025
Sinch reveals insights on 2024 Black Friday shopping trends
Customer Experience

Sinch reveals insights on 2024 Black Friday shopping trends

Sinch reports that Black Friday and Cyber Monday generated USD $118.2 billion in November 2024, highlighting consumer demand for personalised, omnichannel engagement.

By Shannon Williams • 3 min read • Thu, 12th Dec 2024
Global Internet traffic up 17% in Cloudflare's 2024 review
Advanced Persistent Threat Protection

Global Internet traffic up 17% in Cloudflare's 2024 review

Cloudflare's 2024 Year in Review reveals a 17% rise in global Internet traffic, with Google maintaining its top service status for the third year running.

By Shannon Williams • 3 min read • Thu, 12th Dec 2024
Sinch predicts personalised, secure shopping trends for 2024
Customer Experience

Sinch predicts personalised, secure shopping trends for 2024

Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.

By Catherine Knowles • 3 min read • Thu, 28th Nov 2024
Babeltext transforms global messaging with 135-language tool
EduTech

Babeltext transforms global messaging with 135-language tool

Babeltext's multilingual chat platform revolutionises business communication, translating messages across 135 languages into English for seamless customer engagement.

By Catherine Knowles • 3 min read • Fri, 22nd Nov 2024
Kudosity launches RCS beta testing in the Asia Pacific
Data Protection

Kudosity launches RCS beta testing in the Asia Pacific

Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.

By Sean Mitchell • 3 min read • Mon, 18th Nov 2024
Mitel & Talkative enhance AI capabilities in call centres
Customer Experience

Mitel & Talkative enhance AI capabilities in call centres

Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.

By Catherine Knowles • 3 min read • Fri, 15th Nov 2024

Stories from Other Regions

Whatsapp stories

Travelgoogoo launches global eSIM with year-round messaging
Unified Communications

Travelgoogoo launches global eSIM with year-round messaging

Singapore's Travelgoogoo launches Travelgoogoo365, offering a £14 annual global eSIM membership with unlimited messaging across 123 destinations worldwide.

By Catherine Knowles • 3 min read • Thu, 17th Apr 2025
Revolut report highlights surge in Telegram, WhatsApp scams
Email Security

Revolut report highlights surge in Telegram, WhatsApp scams

Revolut's latest report reveals Meta platforms are the primary source of scams affecting consumers, with reported cases rising significantly in Australia and globally.

By Shannon Williams • 2 min read • Thu, 3rd Apr 2025