ChannelLife UK - Industry insider news for technology resellers

Workflow Automation stories - Page 12

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Qualtrics unveils AI tools to fix customer issues fast

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Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.
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Corelight unveils AI triage to speed transparent SOC ops

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Corelight launches Agentic Triage, an AI-driven workflow to speed SOC investigations while exposing every step for transparent review.
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AI speeds up content production, but sameness a problem

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PhotoShelter report finds content is produced faster with AI, but brands are still battling generic content, stalled approvals and flat audience engagement.
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Unlimited & Themis unveil AI tool for bank complaints

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Unlimited and Themis launch Complaints AI to help banks automate complaint analysis, spot emerging risks and meet tightening regulation.
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Van Weelde Shipping picks Unit4 ERPx for modernisation

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Rotterdam's Van Weelde Shipping selects Unit4 ERPx to modernise finance and operations while consolidating its enterprise systems.
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Deloitte offloads Auvenir which rebrands as Streamworks Tech

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Deloitte has sold its audit software venture Auvenir to its management in a buyout, with the business rebranding as Streamworks Tech.
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Singulr AI expands Richard Bird role to steer agentic risk

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Singulr AI hands Richard Bird an expanded CSO2 brief to fuse security and strategy as enterprises confront rising agentic AI risk.
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Snowflake unveils Project SnowWork for autonomous AI work

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Snowflake debuts Project SnowWork, an autonomous AI desktop agent that turns governed data insights into end-to-end enterprise actions.
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AI, cost pressures reshape observability in new survey

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AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.
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Capita expands Multiverse AI training to 750 staff

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Capita expands its Multiverse AI training to 750 staff, after early cohorts saved 10 hours a week each and delivered 400 automation projects.
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Alteryx unveils revamped Academy to boost AI skills

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Alteryx relaunches its Academy with personalised AI learning paths and new credentials as demand for analytics upskilling accelerates.
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Mind taps SnapLogic to modernise charity data stack

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Mental health charity Mind brings data integration in-house with SnapLogic, building AI-ready pipelines and cutting risk and delivery times.
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SAP Concur adds AI agents, deeper card & travel links

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SAP Concur rolls out new Joule AI agents, tighter Microsoft and card links, and expanded travel tools to streamline corporate expenses.
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Persistent & Nvidia team on AI drug discovery tools

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Persistent partners with Nvidia to launch GenMolVS, an AI platform for virtual drug screening and molecular simulation in biopharma R&D.
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Hexaware unveils Agentverse AI platform for enterprises

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Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
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Milestone boosts XProtect with new app platform, AI tools

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Milestone launches XProtect App Platform and revamped BriefCam engine, bringing containerised apps and stronger on-premise AI video analytics.
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OutSystems named G2 Leader for enterprise AI agents

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OutSystems named G2 Spring 2026 Leader for AI Agent Builders as customers push agent-based software beyond pilots into production at scale.
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Nintex unveils AI tools for governed business workflows

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Nintex debuts Agent Designer and Orchestration to embed governed AI agents into business workflows, blending autonomy with compliance.
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AWS unveils AI agents to streamline Partner Central

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AWS rolls out Bedrock-powered AI agents in Partner Central, automating deal admin, sales guidance and funding requests for partners.
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Workday unveils Sana, an AI hub for HR, finance & apps

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Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.