Workflow Automation stories - Page 20
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
AI agents and enterprise transformation: Turning hype into measurable value in 2026
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data protection
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smart cities
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data analytics
In 2026, AI agents move from pilots to the enterprise core, forcing firms to prove measurable value under tight governance.
Enterprise AI agents: The rise of human-augmented operations
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manufacturing
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digital transformation
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rpa
Enterprise AI agents are shifting from handy copilots to semi-autonomous operators, forcing firms to redesign core systems and human roles.
Brands plan to boost content budgets despite AI friction
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saas
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digital transformation
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partner programmes
Brands plan to lift content budgets and AI use, but fragmented tools are fuelling burnout, wasted spend and slower campaign launches.
From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet
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document management
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digital transformation
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ecm
A former BigLaw lawyer explains how swapping the safe partnership track for legal tech unlocked purpose, innovation and a front-row seat to AI.
Coach Logic unveils SAM AI tool to analyse coaches
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e-learning
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digital entertainment
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rpa
Coach Logic launches SAM, an AI video tool that categorises coaching behaviours to scale structured feedback beyond in-person observation.
Pan Macmillan launches AI Academy to upskill staff
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data analytics
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digital transformation
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physical security
Pan Macmillan has launched an internal AI Academy with Multiverse, training 20 staff in responsible AI to boost efficiency and reader reach.
1Kosmos adds identity checks to ServiceNow AI workflows
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uc
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surveillance
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biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
LiveRamp unveils AI agents for data-driven marketing
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data protection
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data analytics
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martech
LiveRamp launches partner-built AI agents in its platform, automating audience planning, cross-media measurement and privacy-safe optimisation.
Keeper connects Jira workflows with privileged access
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siem
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digital transformation
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pam
Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.
Agentic AI and the question of equitable intelligence
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digital transformation
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martech
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it automation
Agentic AI promises autonomy but raises urgent questions over whose values guide its decisions and how equity is safeguarded in practice.
AI won't reduce construction disputes unless documentation improves
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devops
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digital transformation
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rpa
AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.
Blackpearl urges calm as AI agents shake SaaS models
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saas
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rpa
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erp
Blackpearl boss urges calm as AI agents rattle SaaS, warning firms to focus on data, not features, as micro-competition intensifies.
Ivo opens London, New York hubs amid rapid AI growth
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digital transformation
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cx
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martech
Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.
Pocket FM taps OpenAI to power AI-native audio growth
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rpa
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api
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genai
Pocket FM will bake OpenAI tools into its production stack, using generative AI to scale multilingual audio series for 300,000 creators.
GrayCyan unveils AI readiness scorecard for industry
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crm
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manufacturing
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digital transformation
GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
Safe Software adds MCP support to FME for AI tools
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digital transformation
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iam
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rpa
Safe adds MCP to FME so AI agents can securely tap enterprise data via governed workflows, avoiding bespoke integrations and lock-in.
UpGuard unveils Risk Automations to speed cyber fixes
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uc
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siem
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cloud security
UpGuard debuts Risk Automations to link cyber risk findings with security workflows, promising faster fixes after USD $75 million raise.
Degreed unveils AI tools to close human readiness gap
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data analytics
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digital transformation
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rpa
Degreed launches AI-driven learning tools and programmes to tackle the “human readiness gap” holding back companies' AI investments.
Typeface unveils AI engine for governed marketing at scale
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devops
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martech
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partner programmes
Typeface launches a Marketing Orchestration Engine, unifying AI agents, brand data and IT controls to govern cross-channel campaigns at scale.
LivTech strengthens leadership for senior care growth
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saas
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digital transformation
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rpa
LivTech hires Ron Kozlin as CFO and Andrew Goode as VP of Development to steer its fast-growing senior care software business.