Workplace stories
'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.
Rising AI traffic is pushing firms to treat wireless upgrades as a growth bet, with most planning bigger budgets and faster refreshes.
Businesses facing the Windows 10 end-of-support deadline could avoid costly hardware refreshes by repurposing older devices instead.
The update could save sales staff hours on admin by letting Slackbot log calls, update CRM records and trigger workflows from chat.
Organisations using Azure Virtual Desktop can now trim idle cloud spend and reduce login delays with a new management platform from ControlUp.
AI-assisted support is increasingly cutting downtime, as TeamViewer says more than one million remote sessions have now been completed.
Large employers can now handle desk and room bookings in Outlook and Teams as Eptura deepens its Microsoft 365 integration.
SysAid bakes Splashtop remote support into its service desk, letting IT teams launch secure sessions directly from AI-driven tickets.
TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.
Island debuts a secure browser-based AI platform, promising governance, audit trails and data protection for enterprise-wide AI adoption.
DNSFilter has launched CyberSight, a behaviour analytics tool adding full user activity visibility on web and SaaS beyond DNS blocks.
Island launches a secure AI-ready enterprise browser in Australia and New Zealand as CIOs boost AI spend but fret over data governance.
Irish firms could miss AI gains unless leaders back clear use cases, staff skills and infrastructure to turn trials into value.
Poor communication is undermining retention across North American workplaces, with many engaged staff still planning to quit within a year.
Outdated information systems are quietly slowing decisions, lifting risk and draining productivity as Australian organisations push for digital change.
Demand for round-the-clock cyber defence is pushing Slipstream Cyber to strengthen its operations as attacks become faster and more complex.
The deal should sharpen Avison Young's digital operations and give CGI a wider role across the adviser’s international workplace estate.
Irish firms are fuelling AI governance risks by urging staff to use generative tools without supplying secure, centrally controlled systems.
Dropbox warns Australians that digital clutter is sapping productivity and wellbeing, urging workers to simplify apps, files and notifications.
Logicalis Australia expands Erica Smith's remit to lead marketing and vendor alliances, unifying partner strategy to drive channel growth.