About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 55
FedEx fuels Asia-Pacific economy with USD $1.7 billion boost
Wed, 30th Oct 2024
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supply chain
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cleantech
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sustainability
FedEx's latest economic impact report reveals a USD $1.7 billion boost to the Asia-Pacific economy in FY 2024, enhancing regional commerce and connectivity.
UK STEM sector losing billions due to AI tool shortage
Wed, 30th Oct 2024
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ai
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leadership
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skills gap
New research reveals UK STEM professionals lose six hours weekly due to inadequate AI access, costing the economy GBP £64 billion annually.
Forrester reveals 2025 predictions for banking & insurance
Wed, 30th Oct 2024
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data analytics
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cx
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martech
Forrester's 2025 Predictions report reveals banks and insurers face significant transformations in customer experience and tech investments amid evolving trends.
Australian leaders struggle with collaboration inefficiency
Wed, 30th Oct 2024
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collaboration
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productivity
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employment
A study reveals that ineffective collaboration costs Australian organisations over USD $16,000 per manager each year, impacting productivity.
Businesses embrace AI, neglect cyber security measures
Wed, 30th Oct 2024
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ransomware
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iot
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genai
A new report reveals that 70% of firms globally have adopted generative AI, but only 56% recognise its impact on cyber security, highlighting significant risks.
Freshworks launches Freddy AI Agent for streamlined support
Fri, 25th Oct 2024
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cx
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martech
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hcm
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
Geopolitical disruptions & AI reshape global trade
Fri, 25th Oct 2024
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risk & compliance
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ai
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outsourcing
A new report by Customs Support Group reveals that geopolitical disruptions and AI challenges are severely impacting international trade operations.
Grip Security report reveals unmanaged SaaS app risks
Fri, 25th Oct 2024
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saas
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martech
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cdp
Grip Security's 2025 SaaS Security Risks Report reveals 90% of SaaS applications are unmanaged, stressing the urgent need for better oversight and risk management.
AI impersonation emerges as top cyber threat in new report
Fri, 25th Oct 2024
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malware
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phishing
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email security
New research reveals AI impersonation is now the top cyber attack threat, with 52% of security leaders citing social engineering challenges.
Fortinet report: 70% of staff lack cybersecurity awareness
Fri, 25th Oct 2024
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firewalls
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phishing
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advanced persistent threat protection
A Fortinet report reveals 70% of organisations believe employees lack cybersecurity awareness, highlighting growing concerns over AI-driven threats.
ANZ leads in observability investment & business value
Fri, 25th Oct 2024
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devops
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siem
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digital transformation
Splunk's latest report reveals that organisations in Australia and New Zealand lead global observability spending, investing AUD $3.4 million annually.
AI cyberattacks on retailers rise ahead of holiday season
Fri, 25th Oct 2024
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data protection
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martech
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physical security
Imperva reveals that online retailers face a staggering average of 569,884 AI-driven cyberattacks daily as the holiday shopping season approaches.
Interparcel warns SMEs on rising supply chain expenses
Fri, 25th Oct 2024
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supply chain
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australia post
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automation
Interparcel reports a 10.8% rise in postal charges and a 12% increase in shipping costs, urging SMEs to enhance operational efficiency this season.
UK tech sector faces challenges with potential CGT rise
Fri, 25th Oct 2024
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ai
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investment
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eis
Potential changes to Capital Gains Tax in the Autumn Budget could hinder UK's tech innovation, warns expert Adam Chick, driving entrepreneurs to sell prematurely.
Digital fibre could add USD $163bn to NZ economy by 2033
Fri, 25th Oct 2024
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digital transformation
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genai
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ai
A Deloitte report claims digital fibre infrastructure could boost New Zealand's economy by USD $163 billion by 2033, highlighting its untapped potential.
Telstra study finds missed revenue due to weak networks
Fri, 25th Oct 2024
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collaboration
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telstra
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public sector
Research by Telstra suggests a lack of professional networks among senior leaders in large Australian organisations could cost AUD $53 billion annually.
Australian executives question hiring despite HR spend
Fri, 25th Oct 2024
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hcm
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recruitment
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spending
A survey by SmartRecruiters reveals that nearly a third of Australian executives doubt their hiring quality, despite vast recruitment investments.
Acronis reports 57% revenue boost in Australia in 2024
Fri, 25th Oct 2024
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data protection
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advanced persistent threat protection
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cybersecurity
Acronis has reported a 57% surge in year-on-year revenue in Australia, driven by increasing demand for its AI-powered cybersecurity solutions.
Australia's data centre investment to exceed $26bn by 2030
Fri, 25th Oct 2024
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hyperscale
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dc
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cleantech
Investment in Australian data centre capacity is projected to surpass AUD $26 billion by 2030, driven by soaring demand for digital services.
AND Solutions to expand APAC reach with Microsoft deal
Fri, 25th Oct 2024
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digital transformation
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fintech
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microsoft
AND Solutions has entered a multi-year agreement with Crayon and Microsoft to enhance its operations in the APAC region via the Microsoft Commercial Marketplace.