About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 9
Comptia A+ certification updated with AI & cybersecurity
Last month
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virtualisation
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edutech
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ai
The CompTIA A+ certification has been revamped to address crucial areas like artificial intelligence and cybersecurity, reflecting the shifting landscape of tech support roles.
UK cyber security bill under scrutiny for key omissions
Last month
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firewalls
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data protection
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network security
The UK government has introduced the Cyber Security and Resilience Bill aimed at strengthening national infrastructure, though experts warn it may lack key provisions.
Canadian women professionals face DEI programme challenges
Mon, 31st Mar 2025
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dei
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employment
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gender equality
New data reveals that over half of Canadian women professionals are worried about their careers amid the rollback of Diversity, Equity, and Inclusion initiatives.
Red Hat unveils enhanced AI tools for hybrid cloud use
Fri, 28th Mar 2025
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hybrid cloud
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public cloud
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open source
Red Hat has unveiled enhancements to its AI portfolio, focusing on cost reduction and seamless integration of private data across hybrid cloud environments.
Fastly introduces bot management updates for web security
Fri, 28th Mar 2025
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cybersecurity
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online security
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analyst report
Fastly has launched updates to its Bot Management service, enhancing online security while improving user experiences by reducing reliance on CAPTCHAs.
NTT DATA expands SAP cloud services with new partnership
Fri, 28th Mar 2025
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edutech
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digital transformation
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it services
NTT DATA has joined the SAP PartnerEdge programme as a managed service provider, enhancing its cloud solutions for clients worldwide.
Western Digital survey reveals global data backup trends
Fri, 28th Mar 2025
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storage
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uc
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data protection
A recent global survey by Western Digital reveals that 79% of consumers back up their data, driven by fears of loss and data security concerns.
Siemens launches AI solutions for predictive maintenance
Fri, 28th Mar 2025
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genai
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ai
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microsoft
Siemens has unveiled a new generative AI-driven solution within its Industrial Copilot range, aimed at revolutionising predictive maintenance in industry.
iManage enhances AI with Ask iManage & Insight+ updates
Fri, 28th Mar 2025
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document management
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ecm
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cx
iManage has unveiled enhancements to its AI strategy, including updates to Ask iManage and Insight+, aimed at boosting efficiency for users globally.
NCS expands in Asia Pacific with Globe Telecom partnership
Fri, 28th Mar 2025
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ai
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ecommerce
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cloud services
NCS has announced a joint venture with Globe Telecom in the Philippines, set to expand its workforce from 150 to over 1,200 employees.
UK firms optimistic on global expansion despite tariffs
Fri, 28th Mar 2025
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government
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global expansion
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financial services
A recent survey reveals that 73 per cent of UK firms remain bullish on global expansion, despite trade challenges like rising tariffs from the US.
Singaporeans spend 40m hours on hold, report reveals
Fri, 28th Mar 2025
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uc
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ai
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government
Singaporeans have spent a staggering 40 million hours on hold for customer service, as revealed by a ServiceNow report highlighting ongoing service challenges.
ASEAN tech investment shows stabilisation but funding gaps
Fri, 28th Mar 2025
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ai
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microsoft
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nvidia
A new report by January Capital reveals Southeast Asia's tech sector is stabilising, yet critical funding gaps threaten future growth opportunities.
SET and Google Cloud collaborate on AI-powered system to enhance capital markets
Fri, 28th Mar 2025
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genai
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ai
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automation
The Stock Exchange of Thailand and Google Cloud have launched ATLAS, an AI-powered search tool aimed at enhancing operational efficiency and market access.
UK firms find green tech opportunities in Asia-Pacific
Fri, 28th Mar 2025
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cleantech
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renewable energy
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solar power
A new report reveals that Japan, South Korea, and Taiwan offer lucrative opportunities for UK firms in the sustainability technology sector as they tackle decarbonisation.
Labour government's AI budget sparks efficiency debate
Fri, 28th Mar 2025
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digital transformation
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ai
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data governance
The government's budget plan to integrate AI into public services has ignited debate over its potential to improve efficiency while preserving human empathy.
World Backup Day highlights need for strong data resilience
Fri, 28th Mar 2025
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storage
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data protection
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dr
As World Backup Day nears on 31 March, experts stress the urgency for businesses to modernise data resilience amid rising AI reliance and cybersecurity threats.
Experts weigh in on implications of Australia govt's latest budget
Wed, 26th Mar 2025
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ai
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cloud services
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workforce management
Australia's recent budget announcement has ignited debates across technology sectors as leaders welcome investments aimed at boosting competitiveness.
23andMe bankruptcy raises concerns for genetic data safety
Wed, 26th Mar 2025
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physical security
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data privacy
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identity theft
Consumer genomics company 23andMe's bankruptcy has raised serious concerns over the security of sensitive genetic data for its 15 million customers.
UK Government to cut jobs, save GBP £2bn with AI use
Wed, 26th Mar 2025
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edutech
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digital transformation
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genai
The UK Government's plan to cut civil service jobs and utilise AI aims to save over GBP £2 billion a year, sparking industry discussions on efficiency.