Checkatrade unveils digital tools, shop in summer update

Checkatrade has detailed a quarterly product release as it expands its offerings to both consumers and tradespeople seeking home improvement services across the United Kingdom.

The Summer '25 What's New campaign highlights technological updates intended to simplify the process of getting home jobs done, including new digital tools for project planning, booking, and payment.

For consumers, Checkatrade has rolled out several new products to address key phases of home improvement projects. The newly launched Home Health Report offers users an opportunity to proactively spot potential issues around their property before they become more significant problems.

Financial planning for home improvement is also being supported through the Job Estimate Calculator and comprehensive cost guides, which aim to help users budget more accurately with data sourced from actual job outcomes.

In addition, the Checkatrade Shop has been introduced, making products such as boilers and solar panels available for direct purchase by homeowners looking for one-stop solutions in their improvement projects.

The company has also deployed a feature allowing consumers to book an AI-powered roof drone survey. This advancement is positioned to reduce the cost and logistical challenges typically associated with roof surveys used to inspect property work.

On the tradesperson side, the latest releases offer a range of new digital tools and business features. Tradespeople are now able to upgrade their profiles, better showcase their work portfolios, and access finance through relationships with external lenders.

Checkatrade Pay is set to simplify payment management for trades by supporting tap-to-pay and in-app payment options directly within the platform.

Job listings for tradespeople now display more detailed information from the outset, aiming to match jobs with the most appropriate professionals more efficiently. Alongside this, the in-app messenger and templated quoting tools have been updated to streamline communications and help trades professionals secure and manage work more effectively.

Trades can also leverage new review management functions, including the ability to respond directly to customer feedback and request additional reviews through unique codes that can be integrated with their own websites and emails.

"We're excited to share the incredible progress we've made as we launch our quarterly product release. At Checkatrade, we're taking the best of our heritage and combining it with cutting-edge technology to be the go-to marketplace for improving your home and growing your trade business. We're innovating at pace to transform how consumers find, book, and pay for quality home improvement jobs, and how tradespeople win more work while simplifying the admin," Jambu Palaniappan, Chief Executive Officer of Checkatrade, said.

"We're on an exciting journey to digitalise an entire industry, deliver exceptional experiences for both consumers and tradespeople, and ensure the job is done right," Palaniappan continued.

According to the company, finance options available to trades are provided through a partnership with Creditec, supporting businesses in managing cash flow and investment in equipment or new projects.

Checkatrade says the product updates are part of a broader move from a directory service to an end-to-end home improvement marketplace, giving both consumers and trades more options to connect and transact through a single platform.

The company's current network consists of more than 50,000 vetted trade businesses, and it reports that over three million jobs and GBP £7 billion of business are facilitated for UK small and medium-sized enterprises annually through its platform.

For consumers, the platform includes features such as verified customer reviews and a 12-month workmanship guarantee, which can pay out up to GBP £1,000 in specific circumstances where the outcome of a job does not go as planned, subject to terms and conditions.

Tradespeople using the platform must meet checks and maintain positive feedback to remain listed, with the aim of preserving service standards and consumer confidence.

Checkatrade's scale-up strategy is backed by Brookfield Asset Management and includes continued investment in digital tools and integrations to deliver an increasingly seamless experience for all users across the United Kingdom.