Totalmobile & Solvares merge in field service push

Totalmobile and Solvares Group have agreed to merge, bringing field service management software together with scheduling and optimisation products under a single group backed by Five Arrows and funds advised by Deutsche Beteiligungs AG.

The combined organisation is expected to employ more than 800 people and serve over 4,000 customers across Europe, the UK and Australasia. It will serve sectors including emergency services, health and social care, housing, facilities management, telecommunications, infrastructure, engineering, IT, logistics and utilities.

The transaction follows regulatory approvals and completion of Totalmobile's acquisition, after Five Arrows invested in Solvares in December 2024. Funds advised by Deutsche Beteiligungs AG are also backing the enlarged group.

Product Focus

The merger combines Totalmobile's "Field First" platform with Solvares' workforce scheduling, planning and optimisation software. Together, the products are intended to cover both field service execution and resource planning.

Totalmobile focuses on managing field work once it is scheduled, including dispatch and execution. Solvares concentrates on organising resources and assigning work through scheduling and optimisation. The merged group plans to position these functions as a single international platform.

The combined business will also offer an "AI-enhanced platform". No financial terms were disclosed for the merger or the earlier acquisition.

Market Demand

The deal comes as service organisations face pressure to improve customer experience while controlling costs. Field operations in sectors such as utilities, housing, telecoms and healthcare often involve large mobile workforces, strict service-level requirements, and constraints around skills, location and time windows.

Suppliers in this market typically compete on how well they can plan work and how reliably they can support execution in the field. Buyers also weigh the usability of mobile tools for frontline staff and integration with back-office systems that manage assets, customers and work orders.

The companies said demand is growing for tools that handle complex service delivery and resource requirements while remaining practical for frontline teams. They also said greater scale will support continued product development in field service management software.

Customers And Support

Existing customers will continue to receive the same products and support, with no immediate changes as a result of the merger.

The combined customer base spans public and private sector organisations that rely on mobile staff to deliver essential services, from emergency services and care providers to infrastructure and engineering organisations managing planned and reactive work.

The combined workforce is expected to exceed 800 staff across its international footprint. The companies did not outline leadership changes beyond confirming the roles of the current chief executives.

Executive Comments

Phil Race, chief executive officer of Totalmobile, said the merger was driven by customer needs and changes in field operations.

Race said, "This is a defining moment for Totalmobile and an important step in building a business with global scale, experience and depth in field service management software. Field operations are becoming more complex, service expectations continue to rise, and organisations need technology that connects planning through to execution in a practical way.

"At the heart of Totalmobile is a customer-centric culture that is deeply focused on the service we provide. In Solvares, I see a team with a similar mindset. Bringing our businesses together strengthens what we can offer customers and creates a business built for the long term."

Ivan Bagaric, chief executive officer of Solvares Group, highlighted the product combination and the businesses' shared approach.

"The combination of Solvares and Totalmobile marks a transformative moment for both businesses and the international field service software landscape. Over decades Solvares has built world leading algorithms and products to optimise and plan resources. Together with Totalmobile we have a shared culture to drive innovation, product quality and customer success. This combination deepens our domain expertise and broadens the capabilities we can offer customers across planning, optimisation and field execution," said Bagaric.

With the merger agreed and the investors confirmed, the next stage will be integration planning across products, teams and regional operations, while maintaining existing customer support arrangements.