Business communications Stories - Page 2

UK Stories

Business communications stories

Most UK firms still at early stage of AI deployment

Only 16% of UK firms have fully deployed AI-powered digital workers, as cost, integration and compliance concerns slow wider rollout.

By Sean Mitchell • 4 min read • Thu, 14th May 2026

Unified Communications

O2 Business rebrand targets UK firms' tech complexity

UK business leaders say tangled tech is raising costs and slowing growth, as O2 Business launches with a simpler offer for customers.

By Mark Tarre • 4 min read • Mon, 4th May 2026

Unified Communications

NUWAVE adds Tollring analytics to unified communications

Businesses using cloud communications will gain clearer usage and performance data as NUWAVE embeds Tollring's Analytics 365 into partner-delivered services.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 27th Apr 2026

Customer Relationship Management

MSPs see voice as part of wider IT offer, Gamma says

As larger vendors bundle communications with cloud and security, smaller voice specialists face tougher competition and higher support risk.

By Mark Tarre • 4 min read • Tue, 21st Apr 2026

Digital Transformation

Your.Cloud acquires Pure Cloud Solutions in UK push

Pure Cloud Solutions will keep its brand and leadership as the deal gives Your.Cloud a bigger foothold in the UK managed services market.

By Sofiah Nichole Salivio • 3 min read • Fri, 17th Apr 2026

Global Stories

Business communications stories

Unified Communications

8x8 appoints Emily Masterton as Global Channel Head

The promotion signals 8x8's push to deepen partner sales, with Emily Masterton tasked with improving channel support and trust worldwide.

By Sofiah Nichole Salivio • 4 min read • Thu, 28th May 2026

Generative AI

Canva launches Gemini Connected App for AI design workflows

Users can now turn Gemini prompts into editable Canva graphics, with brand assets and layered image edits built into the workflow.

By Sean Mitchell • 3 min read • Fri, 22nd May 2026

Unified Communications

NFON confirms guidance as AI investment weighs on profit

Soft demand and higher AI investment trimmed quarterly earnings, but the Munich-based group still expects low- to mid-single-digit revenue growth this year.

By Karen Joy Bacudo • 3 min read • Fri, 22nd May 2026

Personalisation

Canva launches Gemini app for branded design edits

Users can now turn Gemini-made images into editable Canva files, giving businesses a quicker way to apply brand rules and refine drafts.

By Sofiah Nichole Salivio • 4 min read • Thu, 21st May 2026

Unified Communications

Snom launches A350D Bluetooth headset for work calls

Workers in noisy offices will get clearer calls from a binaural headset built for speech, with noise reduction and multipoint Bluetooth.

By Sofiah Nichole Salivio • 3 min read • Wed, 20th May 2026

Data governance

Exclaimer adds UKG Ready link for employee data sync

UKG Ready users can now automate employee data into email signatures and meeting themes, reducing manual updates for IT teams.

By Mark Tarre • 4 min read • Fri, 15th May 2026

Unified Communications

8x8 promotes Chris Angus to Vice President Sales EMEA

The promotion comes as 8x8 tries to grow EMEA sales for its contact centre and customer experience software amid fierce sector competition.

By Sean Mitchell • 3 min read • Thu, 14th May 2026

Data Protection

First Focus acquires Optimus Systems in New Zealand

Existing customers will keep their local teams as First Focus expands in New Zealand with a managed IT buyout adding cyber security and cloud services.

By Sean Mitchell • 4 min read • Wed, 13th May 2026

Data Analytics

RingCentral wins Metrigy top provider awards in CCaaS

Customer experience buyers are rewarding platforms that tie service quality to revenue gains, with RingCentral standing out in Metrigy's latest study.

By Sean Mitchell • 4 min read • Mon, 11th May 2026