Calabrio One stories

Ascensos uses Calabrio ONE to save 375 hours a week
Mon, 24th Jul 2023
#
contact centre
#
productivity
#
customer service
Ascensos is using Calabrio ONE to schedule 2,500 agents at seven contact centre locations in the United Kingdom, Romania, Turkey, and South Africa.

Contact Company selects Calabrio WFM to power BPO operations
Sat, 10th Jun 2023
#
cx
#
workforce management
#
ccaas
Contact plans to implement a broad range of Calabrio’s automated, data-driven solutions to support the contact centre complexity of its growing client base.