ChannelLife UK - Industry insider news for technology resellers

Chatbots stories - Page 10

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Google Cloud forms strategic partnerships with Vietnam's top game devs
Mon, 16th Oct 2023
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data analytics
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public cloud
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genai
Google Cloud partners with top Vietnamese game developers VNGGames, Amanotes and Wolffun Game to enhance gaming services.
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Conversational AI expected to transform banking sector, claims Amelia survey
Mon, 16th Oct 2023
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uc
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cx
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martech
Survey reveals that 83% of banking sector believes Conversational AI will have a positive impact, according to Amelia.
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Microsoft new advanced healthcare AI capabilities & data solutions
Mon, 16th Oct 2023
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uc
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ai
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healthtech
Microsoft reveals new healthcare AI and data solutions aiming to boost patient care and clinician experiences.
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TILTLABS expands into Geospatial Digital Twins for smart urban development
Sat, 14th Oct 2023
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uc
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smart cities
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data analytics
TILTLABS set to reshape urban environments with Geospatial Digital Twins, offering sustainable, efficient, and data-driven urban spaces.
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Skyscanner debuts AI-powered travel discovery tool in select markets
Fri, 13th Oct 2023
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genai
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ai
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ai agents
Skyscanner has launched a groundbreaking search tool powered by generative AI, combining imagery & descriptions to enhance trip planning.
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Lack of digitisation slowing down procurement processes
Fri, 13th Oct 2023
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rpa
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supply chain & logistics
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ai agents
The study reveals that half of procurement leaders (50%) think that the rate of digitisation within procurement is too slow.
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AI-driven solutions revolutionising global mental health support
Thu, 12th Oct 2023
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uc
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risk & compliance
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data privacy
AI enhances global mental health support by aiding diagnoses, early symptom detection, and customised treatment.
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ARM Hub to launch data and AI-as-a-service next year
Thu, 12th Oct 2023
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data analytics
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llms
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ai
The company will supply a scalable and secure data and AI infrastructure fully deployed in the cloud with minimal cost and maintenance expense.
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The importance of conversational AI in contact centres
Tue, 10th Oct 2023
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uc
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digital transformation
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cx
8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.
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Redefining finance: How AI is revolutionising banking & cybersecurity
Tue, 10th Oct 2023
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uc
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cryptocurrency
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fintech
AI is transforming the finance sector, improving customer service, battling fraud, and making repayments efficient.
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Schneider Electric's blueprint for AI-optimized data centre design
Mon, 9th Oct 2023
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uc
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digital transformation
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hyperscale
Schneider Electric releases 'AI Disruption' blueprint to optimize data centre design amid increasing AI-driven workloads.
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AI-powered chatbot TigerGPT launches in New Zealand
Mon, 9th Oct 2023
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uc
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ai
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ai agents
Tiger Brokers has launched its AI-powered chatbot TigerGPT for the New Zealand market, also available to users in Australia and Singapore.
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Chatbots lower the barrier for entry into cybercrime
Thu, 5th Oct 2023
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phishing
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email security
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llms
Within seconds a chatbot can scrape the internet for open-source information that can be leveraged as a pretext for social engineering campaigns.
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Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
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Connectivity edge makes Singapore ideal for establishing a regional IT hub
Tue, 26th Sep 2023
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smart cities
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digital transformation
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cybersecurity
Singapore has emerged as a leading regional IT hub, attracting multinational corporations and driving technological innovation.
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Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Thu, 21st Sep 2023
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uc
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digital twins
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ai
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
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Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
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Building an economy of the future with radical digital transformation
Mon, 18th Sep 2023
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network infrastructure
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digital transformation
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ai
The rise of generative AI is having a profound impact on business and society, leaving governments scrambling to catch up.
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Generative AI users have data privacy and bias concerns: Applause
Fri, 15th Sep 2023
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breach prevention
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genai
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ai
Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.
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Hospitality sector facing distinct security challenges
Mon, 11th Sep 2023
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advanced persistent threat protection
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cybersecurity
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ai agents
Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.