Chatbots stories
AI advancements, specifically Large Language Models, are set to reshape the telecom industry in 2024, predicts a Senior Consultant at Teradata.
Green Insurer partners with IPI to implement omnichannel contact via IPI's cloud-based CCaaS, ElasticCX, enhancing customer service.
ESG goals shift from optional to essential in business, with automation aiding efficiency and sustainability.
Despite credibility concerns, UK judges will use ChatGPT AI chatbot in legal rulings to process large text volumes.
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
Alibaba Cloud has open-sourced two large language models for AI, Qwen-72B and Qwen-1.8B, to facilitate AI advancements.
Companies across the Pacific region have bedded down many digital technologies, but are yet to realise the full potential of their investments.
Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.
Just 10% of businesses employ generative AI solutions despite potential for significant improvements, finds study.
AI experts forecast a drop in generative AI hype, increased regulation, and thorough scrutiny in AI adoption by 2024.
Intel and Siemens AG partner together to advance sustainability and efficiency in semiconductor manufacturing using IoT solutions.
SAS unveils predictions for the role of artificial intelligence in 2024, forecasting tech advancements and job creation potential.
Cybersecurity leader WatchGuard predicts a rise in AI-driven cyber threats, VR/MR headset attacks and harmful QR codes in 2024.
WatchGuard Technologies warns emerging tech trends like AI, VR/MR headsets and QR code technology could present key cybersecurity threats in 2024.
Amazon Connect has introduced generative AI capabilities aiming to boost worker productivity, cut costs, and improve customer service.
NVIDIA introduces NeMo Retriever, a state-of-the-art AI microservice enhancing AI application accuracy.
A new report reveals 78% of UK IT decision-makers plan to use AI and automation to navigate the ongoing permacrisis.
Artificial intelligence is already embedded in scores of corporate solutions and systems and it pays to ensure you're getting the most out of them.
Australia gains recognition as a leading force in the global ecommerce sector, bolstered by quick-to-market brands such as Geedup and Miss Amara.
Deloitte India LLP forms strategic partnership with Ramco Systems to overhaul global payroll, utilising AI and chatbots.