Commerce stories
SAP warns UK brands drastically overrate their customer experience as consumers report disjointed, impersonal service despite AI investment.
Ecommpay has been shortlisted in three Retail Systems Awards, spotlighting its payments innovation and in-house fraud prevention tools.
Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.
Primer launches Primer Companion, an AI tool designed to boost efficiency by automating and optimising payment teams' operations in real time.
Investor appetite for AI remains intense as OpenAI's new cash haul lifts its valuation to USD $852 billion and deepens its compute push.
From hyperinflation in Sofia to leading fintech in New York, a CFO shows how resilience and risk‑taking can redefine women's careers.
Rainforest adds PayPal, Venmo and PayPal Pay Later to its unified checkout for vertical software, aiming to shift users from cash and cheques.
Kentico crowns global winners of its Site of the Year 2025 awards, spotlighting standout Xperience-powered digital projects across sectors.
SAP renames Emarsys as Engagement Cloud, adding an enterprise edition to unify governed, AI-driven customer interactions across systems.
Wesfarmers is deepening its AI and cloud pact with Microsoft to roll out Copilot tools, agents and data platforms across its retail brands.
DryRun launches DeepScan Agent, an AI tool that scans whole codebases in hours to rank real-world security risks and speed remediation.
Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.
Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.
A global survey reveals 33% of Gen Z and 26% of Millennials prefer AI platforms over search engines for shopping advice, signalling a shift in consumer habits.
Akeneo launches its first AI agent, Data Architect Agent, and upgrades analytics to streamline product data modelling and boost AI-driven commerce insights.
BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.
Visa partners with Sektor as co-host for the 2026 Hamilton Island Conference, focusing on payment innovation and tech collaboration in Australia and New Zealand.
Mastercard and Westpac have trialled New Zealand's first fully authenticated AI agent-led payments for cinema tickets and hotel bookings.
Conviction 2026 in Ho Chi Minh City aims to shift Vietnam's thriving crypto scene towards institutional finance and global policy alignment.
Wise urges New Zealand MPs to end NZD $667m annual losses from hidden foreign exchange fees by enforcing transparency in bank currency conversion costs.