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AI investment surges as firms lag on omnichannel CX
Unified Communications

AI investment surges as firms lag on omnichannel CX

AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.

By Mark Tarre • 4 min read • Mon, 16th Mar 2026

Global Stories

Government stories

From APIs to MCPs: The new architecture powering enterprise AI
Digital Transformation

From APIs to MCPs: The new architecture powering enterprise AI

Enterprises risk slower AI rollouts and higher integration costs as Model Context Protocols emerge to govern agent access to tools and data.

By Srinivas Gutta • 4 min read • Last month
V2 AI wins Databricks Silver Partner status in APAC
Data Analytics

V2 AI wins Databricks Silver Partner status in APAC

The recognition gives the Asia-Pacific consultancy formal backing from Databricks as demand grows for partners who can deliver regulated data and AI projects.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Codenotary launches AgentMon for AI agent oversight
Data Protection

Codenotary launches AgentMon for AI agent oversight

Enterprises deploying agentic AI are getting a new tool to spot data leaks, policy breaches and runaway costs before they spread.

By Catherine Knowles • 3 min read • Wed, 1st Apr 2026
Open Point unveils unified engagement & stakeholder hub
Smart Cities

Open Point unveils unified engagement & stakeholder hub

Open Point has merged Social Point and Consultation Manager into a single platform to unify community engagement and stakeholder oversight.

By Sofiah Nichole Salivio • 3 min read • Thu, 19th Mar 2026
ControlPlane unveils enterprise support for OpenBao
Encryption

ControlPlane unveils enterprise support for OpenBao

ControlPlane launches enterprise support for OpenBao as IBM's USD $6.4 billion HashiCorp deal drives demand for open source Vault alternatives.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 12th Mar 2026
Svitla & Cloudera target governed AI in ANZ healthcare
Data Protection

Svitla & Cloudera target governed AI in ANZ healthcare

Svitla and Cloudera team up to strengthen governed AI and hybrid data infrastructure for healthcare providers across Australia and New Zealand.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
Tycoon 2FA phishing service disrupted in EU crackdown
Ransomware

Tycoon 2FA phishing service disrupted in EU crackdown

European authorities and tech firms have disrupted Tycoon 2FA, a major phishing service used to bypass MFA and hijack cloud accounts.

By Sean Mitchell • 4 min read • Fri, 6th Mar 2026
Smart Communications pursues trusted AI for customers
Unified Communications

Smart Communications pursues trusted AI for customers

Smart Communications helps organisations in regulated industries face down communication challenges every day.

By Anthony Caruana • 5 min read • Tue, 3rd Mar 2026
Milestone Systems names Mike Metcalfe South Pacific lead
EduTech

Milestone Systems names Mike Metcalfe South Pacific lead

Milestone Systems has rehired Mike Metcalfe to lead key South Pacific accounts, driving video intelligence growth in New Zealand and Australia.

By Mark Tarre • 4 min read • Mon, 2nd Mar 2026
GenAI misuse & ransomware drive surge in cyber attacks
Malware

GenAI misuse & ransomware drive surge in cyber attacks

Global cyber attacks hit 2,090 a week in January as ransomware surges and risky GenAI use exposes fresh data-leak and intrusion paths.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
CISOs cautious as agentic AI adoption in security lags
Firewalls

CISOs cautious as agentic AI adoption in security lags

CISOs slow-roll agentic AI in defence, even as they brace for more advanced, AI-boosted attacks and rising personal liability risks.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Feb 2026

Stories from Other Regions

Government stories

Dubber cuts observability costs by 25% with Grafana Cloud
Virtualisation

Dubber cuts observability costs by 25% with Grafana Cloud

Dubber trims observability run costs by 25% after shifting to Grafana Cloud, simplifying metrics, logs and monitoring across its global platform.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Mar 2026
iStreet Network launches governance-focused AI hub in India
Digital Transformation

iStreet Network launches governance-focused AI hub in India

iStreet Network has opened an AI Centre of Excellence in India to help regulated sectors scale secure, governance-led enterprise AI use.

By Mark Tarre • 4 min read • Wed, 18th Mar 2026
Specialised AI will define the next era of Australian enterprise networks
EduTech

Specialised AI will define the next era of Australian enterprise networks

Specialised AI is set to transform Australian enterprise networks, outgunning generic tools in resilience, reliability and local relevance.

By David Plummer • 5 min read • Wed, 18th Mar 2026
Irish tech leaders see stronger returns & AI focus
Data Protection

Irish tech leaders see stronger returns & AI focus

Irish tech leaders report stronger returns on digital spend than global peers, as AI strategies sharpen and cyber risk climbs the agenda.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Mar 2026
Sitecore expands sovereign cloud for AI in Singapore
Data Protection

Sitecore expands sovereign cloud for AI in Singapore

Sitecore launches sovereign AI and content services on Azure in Singapore, targeting regulated sectors with in-country data residency.

By Mark Tarre • 3 min read • Fri, 6th Mar 2026