Mitel stories

Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.

Mitel has launched its AI-powered customer experience platform, Mitel CX, to help organisations enhance engagement and meet rising consumer expectations.

Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.

Mitel has unveiled its Critical Event Management solution, enhancing emergency response capabilities for businesses in the UK and Germany amidst rising threats.

Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.

Zoom partners with Mitel to offer a hybrid cloud solution, integrating Zoom Workplace and AI with Mitel's platforms, enhancing enterprise collaboration and security.

Mitel expands its Virtual Care and Collaboration Service to seven new European markets, including the UK, enhancing patient care with secure, seamless communication solutions.

Robotic Marketer launches Come Market Your Business with Me, designed to streamline marketing for Australian small businesses using AI.

Mitel announces the winners of its 2024 Mitel Next Awards, honouring global partners for excellence in growth, innovation, and customer service.

Mitel, a global business communications leader, unveils strategic enhancements in hybrid cloud solutions, deep vertical integrations, and multimodal capabilities, set to propel company growth and increase customer value.

Martello extends partnership with Mitel to provide Mitel Performance Analytics software to more customers and partners.

RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.

The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.

New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.

Mitel has signed a master agent agreement with Tradewinds Brokerage to expand its unified communications as a service (UCaaS) market in ANZ.

A new survey from Mitel shows that businesses’ customer experience isn’t as good as they think - but tech could be a big part of the solution.

Global collaboration market hits record high in Q4 with revenues reaching almost $10bn, reports Synergy Research Group. Cisco and Microsoft lead the market.

The merger between Polycom and Mitel has come to end with Polycom announcing it has terminated the agreement following a better offer.

New Zealand's Cogent has partnered with Nectar to offer comprehensive monitoring and diagnostic software for UC services.

James Bruty, ex-HP manager, now leads Mitel's charge to dominate NZ's unified communications market, leveraging 19 years of IT expertise.