Opinion stories
By bundling calls into subscriptions, partners can cut telecoms billing complexity and make UCaaS easier to package, sell and scale.
Smooth migrations can help partners keep customers, protect margins and turn ageing communications platforms into growth opportunities.
As teams automate more software work, they risk losing the human judgement needed to decide what to build and why.
As AI speeds code creation, most firms still ship vulnerable apps while attackers can weaponise flaws in days, widening the security gap.
Staff need more than chatbot training if firms are to use AI safely, as poor judgement and weak oversight can create privacy and trust risks.
Businesses can cut the risk of invoice fraud if staff have a clear, trusted route to verify new payment details before money leaves the company.
The vast majority of ANZ firms are still struggling to prove AI pays off, with many lacking budgets, governance and reliable data foundations.
A major outage at one strategic site could trigger £352 million in direct losses, underlining the need for tighter physical protection.
AI is exposing transfer pricing gaps in minutes, making inconsistent paperwork and outdated agreements the fastest route to an audit.
Singapore firms are facing mounting losses from security gaps, with 71% hit by a major incident in the past year, the report says.
As cloud, AI and machine identities proliferate, many firms may not know whether their MDR provider can spot risks across the whole environment.
AI assistants are already shaping vendor shortlists for IT buyers, making third-party lists, specific service pages and reviews more decisive than search rankings.
Australian firms now face attacks that can move in hours, forcing security teams to validate exposure and deploy virtual defences faster.
Agencies could gain margin and speed by replacing disconnected software with one system that gives consultants live client, candidate and revenue data.
Outdated records can delay tax notices, benefits and emergency alerts, while also increasing fraud and compliance risks across public services.
SMBs now face a more consequential hurdle than access: choosing AI tools that fit their needs, budgets and day-to-day workflows.
Small businesses are being urged to judge purchases on cash flow and need, as the instant asset write-off no longer forces June rush buys.
Many AI pilots fade after early wins because firms lack the governance, data and skills needed to turn experiments into lasting value.
For online brands shifting into shopfronts, traditional lenders often need proof of trading before funding fit-outs and rent.
As AI decisions become harder to audit, firms are being pushed to prove data provenance and avoid scaling bad inputs across their operations.