Opinion stories - Page 23
From hype to reality: The three forces defining security in 2026
Mon, 22nd Dec 2025
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wearables
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data protection
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smart cities
In 2026, agentic AI, digital twins and AR wearables shift from hype to daily tools, reshaping how security risks are detected and managed.
Data quality issues - Top causes and consequences
Mon, 22nd Dec 2025
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data analytics
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digital transformation
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cx
Flawed, fragmented data is wasting time, money and AI potential; firms must fix ownership, visibility and tooling to restore trust.
How AI Is actually changing decision-making inside enterprises
Mon, 22nd Dec 2025
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data analytics
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digital transformation
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cx
AI is reshaping how enterprises turn data into action, speeding decisions by connecting systems, workflows and accountability at scale.
Martech expert reveals the 'customer decisioning blueprint'
Thu, 18th Dec 2025
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data analytics
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digital transformation
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cx
Martech guru shares a customer decisioning blueprint to tame AI, data and channels, ushering in autonomous, truly intelligent marketing.
Martech experts discuss future of customer data platforms, interoperability and AI
Thu, 18th Dec 2025
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data analytics
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cx
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martech
Martech leaders say CDPs will shift from passive data stores to AI-driven intelligence hubs, uniting personalisation, media and trust.
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Thu, 18th Dec 2025
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devops
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data analytics
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digital transformation
ELMO Software is shifting from reactive HR to AI-native, human-centred systems that predict needs, boost productivity and preserve trust.
Q&A: How AI helps CX teams stay resilient through the holiday rush
Tue, 16th Dec 2025
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uc
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digital transformation
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cx
AI is transforming Christmas CX from chaotic surge to controlled service, helping teams stay resilient, protect wellbeing and meet soaring demand.
Four predictions for brand success with visual media in 2026
Tue, 16th Dec 2025
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cx
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martech
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rpa
In 2026, AI-driven visual media, provenance tools and gamified experiences will redefine how brands build trust and personalise content.
Why address accuracy matters more than ever amid rising tariffs
Tue, 16th Dec 2025
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cx
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martech
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supply chain
With tariffs climbing and margins squeezed, businesses are turning to precise address data to cut delivery costs and avoid customs delays.
PvX ROAS insights: What Is driving UA performance today
Mon, 15th Dec 2025
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gaming
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data analytics
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martech
PvX reveals why early ROAS and sticky monetisation curves now dictate mobile gaming UA performance, channel strategy and payback risk.
Building trust into embedded finance: A security-first approach
Thu, 11th Dec 2025
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data protection
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fintech
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cx
As embedded finance reshapes digital platforms, Dwolla argues only security-first infrastructure can truly earn and sustain customer trust.
AI won't fix a messy ERP: ASOS's £130m stock write-off proves it
Thu, 11th Dec 2025
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digital transformation
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cx
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martech
ASOS's GBP £130m stock write-off shows AI gloss cannot mask a broken ERP, as messy data turns clever tools into costly liabilities.
5 Fraud use cases you can stop with email validation
Thu, 11th Dec 2025
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data protection
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mfa
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cx
Rising fraud is exploiting fake and disposable emails; smarter validation at sign-up and checkout can block attacks before they cost you.
When music and AI make 'Medtech Magic'
Thu, 11th Dec 2025
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physical security
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ai
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ai ethics & governance
AI-powered music therapies promise relief for dementia and Parkinson's patients, but tangled licensing rules could stall life-changing apps.
Music tech predictions for 2026: Insights from Tuned Global
Thu, 11th Dec 2025
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gaming
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data analytics
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martech
Music tech boss Con Raso predicts AI, anti-fraud tools and fan-powered models will reshape streaming, gaming and DSP catalogues by 2026.
Beyond the hype: The future of AI communications
Thu, 11th Dec 2025
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cx
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martech
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genai
As AI reshapes communications, experts say human storytelling and clear brand narratives will define who thrives in the coming years.
The UK's efficiency ambitions face a quiet obstacle, software complexity
Wed, 10th Dec 2025
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digital transformation
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hcm
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rpa
UK firms chasing efficiency gains are finding staff lose a day a week to tangled software, undercutting productivity and morale.
Why CRM accuracy will decide which revenue teams thrive in the AI era
Wed, 10th Dec 2025
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crm
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data analytics
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digital transformation
As AI transforms selling, only revenue teams with clean, constantly verified CRM data will forecast accurately and truly trust automation.
Watch out for these eight trends to impact cybersecurity teams in 2026
Wed, 10th Dec 2025
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firewalls
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data protection
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vpns
Cybersecurity teams face digital border taxes, AI-first clouds, agentic AI threats and the end of VPNs as 2026 reshapes digital risk.
Stopping the growing threat of synthetic ID fraud
Tue, 9th Dec 2025
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biometrics
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fintech
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martech
AI-fuelled synthetic ID fraud is surging, set to cost firms USD $23 billion by 2025 and USD $58.3 billion by 2030 without stronger checks.