Opinion stories - Page 24

Online gaming faces a hidden surge of fake players; here's how operators can detect bots, fraudsters and protect fair play at scale.

Enterprises must ditch open-world hype and build deterministic, event-driven AI agents that reliably automate closed-world workflows at scale.

By 2026, AI will transform procurement with specialised models, transparent governance, autonomous agents, and new security standards boosting trust and efficiency.

UK firms waste 20% of software spend and lose 7% of revenue to complexity, hindering productivity amid the Autumn Budget's focus on efficiency.

Ataccama names Andrea Eaton as Chief Marketing Officer to expand its data trust platform amid growing AI adoption and regulatory demands in finance and insurance.

AI powered by Reinforcement Learning is revolutionising cybersecurity, enhancing vulnerability detection and cutting false positives in threat testing.

Black Friday exposed how rising demand strains UK retailers' customer service, revealing challenges caused by complex systems and ageing processes.

AI-driven fraud, including synthetic identities and real-time deepfake attacks, surges in financial services, prompting urgent defence upgrades for 2026.

AI-driven customer service boosts customer experience, but investing in employee experience is key to lasting loyalty and staff retention.

UK tech leaders now make sustainability a key business focus, with 67% demanding green credentials from partners and 51% linking ESG to better customer satisfaction.

Nearly half of UK business leaders view themselves as AI experts, yet 22% cite a skills gap as a key hurdle, hindering wider AI adoption in the workplace.

With extreme weather threatening UK workers, businesses must adopt digital resilience to protect staff and maintain operations amid rising climate risks.

The Chief People Officer role is evolving from HR lead to strategic partner, blending people, technology, and business to drive growth and innovation.

APAC's booming USD 5.6 trillion grocery market faces delivery delays as retailers strive to ensure fast, accurate online order fulfilment and customer satisfaction.

Nearly half of daily emails are spam; choosing the right CRM email tool boosts engagement by tracking deliverability and customer behaviours.

Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.

Birmingham City Council's £123 million ERP failure triggered bankruptcy, revealing how better process management software might have averted this costly disaster.

True borderless collaboration unites people, apps, and workflows, boosting productivity and enabling smarter decisions across modern enterprises.

The UK's industrial resilience hinges on cyber security and STEM skills to secure critical infrastructure and safeguard national sovereignty amid digital threats.

By 2026, cybercrime will industrialise with AI and automation enabling faster, large-scale attacks, making rapid defence crucial for organisations worldwide.