Retail Stories - Page 2

UK Stories

Retail stories

Retailers make AI top priority amid cost pressures

Seven in 10 retailers expect growth next year even as labour costs and supply chain disruption push technology investment up the agenda.

By Sofiah Nichole Salivio • 4 min read • Last week

Supply Chain

Diamond warns retailers on World Cup fulfilment surge

Smaller online sellers risk missing World Cup sales as UK parcel volumes are forecast to rise 15% to 25% before the tournament.

By Sean Mitchell • 4 min read • Last week

Supply Chain

Mouser warns on heatwave risks to phones & chargers

Prolonged sun exposure can overheat lithium-ion batteries, causing shutdowns, damage and, in rare cases, a fire hazard for holidaymakers.

By Mark Tarre • 4 min read • Last month

Unified Communications

Tesco Mobile completes 65 upgrades across Greater Manchester

Customers in busy parts of Greater Manchester should see fewer dropped calls and faster data after 65 upgrades covering more than 14,000 postcodes.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Customer Experience

Disabled shoppers face widespread barriers, study finds

Widespread access failures are driving disabled shoppers away, with 38% abandoning purchases and most avoiding brands after bad experiences.

By Mark Tarre • 4 min read • Last month

Global Stories

Retail stories

Digital Transformation

Fastly appoints Peter Scott as ANZ Channel Manager

The hire signals a sharper push into partner-led sales across Australia and New Zealand, as Fastly seeks specialised local reach.

By Mark Tarre • 3 min read • Last month

Data Protection

Azira launches location intelligence product for brands

Brands and agencies can now track footfall trends with cleansed, fraud-checked data across more than 940,000 venues in North America.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Manufacturing

EY and Microsoft launch US$1bn global AI program worldwide

The five-year plan aims to move clients beyond pilot projects and into enterprise-wide AI use, targeting measurable returns across core functions.

By Mark Tarre • 3 min read • Last month

Digital Transformation

Talkdesk launches proactive AI agents for retail, finance

Retailers and lenders could recover lost sales and automate compliance-heavy outreach as Talkdesk expands AI beyond inbound service tasks.

By Karen Joy Bacudo • 3 min read • Last month

Manufacturing

TCS brings SovereignSecure Cloud to European enterprises

Government and regulated-sector customers in Europe can now choose tighter controls for sensitive workloads as TCS expands its cloud offer across the region.

By Mark Tarre • 4 min read • Last month

Digital Transformation

AWS launches agentic shopping assistant for retailers

Retailers could deploy branded AI shopping assistants in about 60 days, as AWS opens Amazon-tested technology to external merchants.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Manufacturing

Ignite & Oxford launch AI tool for AV safety compliance

Manufacturers could gain auditable proof of safe driving decisions as the new software links traffic laws to autonomous vehicle behaviour in simulation.

By Mark Tarre • 5 min read • Last month