Retail stories - Page 39

Consumers are struggling to identify AI-generated images and are calling for stricter regulations, according to a new study.

Infosys partners with SAP Emarsys to revolutionise customer engagement with AI-driven, cross-channel marketing campaigns, enhancing both revenue and loyalty.

The Digital Last-Mile Platform Market is set to soar, growing from $6.4 Bn in 2022 to an estimated $21.7 Bn by 2031, driven by eCommerce expansion.

UK shoppers cause rise in return fraud: 38% admit to fraudulent behaviour in the past year, reveals Loop report, putting retailers under strain.

Forsta's new Retail HX platform aims to revolutionise customer experience for retail giants like Best Buy and eBay, driving unified shopping and boosting revenues.

Zitcha teams up with Venvee to revolutionise in-store retail media measurement, offering advertisers a clearer view of campaign effectiveness and smarter investment insights.

Forsta's research reveals comprehensive CX management significantly enhances brand perceptions and revenue growth.

Boomi strengthens its API management with key acquisitions from APIIDA and Cloud Software Group, aiming to simplify and secure API ecosystems for enterprises.

Mars Agency has rebranded to Mars United Commerce, reflecting its evolution into a full-service commerce marketing partner.

Guidewire's latest study reveals varied customer opinions on the insurance industry, highlighting the impact of personal experiences, tech advances, and diversity.

Hexaware Technologies has boosted its data and analytics capabilities with the acquisition of respected Minneapolis-based data consulting firm, Softcrylic, promising to refine customer journeys through advanced data utilisation.

Former COO, Melissa Gander, steps into the role of CEO at leading energy software firm Kaluza, poised to drive global growth and further revolutionise the energy sector.

“By unifying our software, both the platform and our solutions, we're able to give a consistent experience to our customers.".

Repeated software failures at major UK retailers, resulting in delivery hiccups and incorrect payments, highlight an urgent need for improved system maintenance and quality assurance.

Securing a strategic investment of USD $30 million, API security player Traceable AI indicates the sector's growing importance, with 300% YoY growth, aiming to bolster API security initiatives worldwide.

Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.

Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.

Everest Group recognises Techwave as a 'major contender' on their SAP Business Application Services PEAK Matrix 2024 for its customer-focused services in Mid-Market Enterprises.

Indago Digital's new study reveals substantial disparities in site loading speed among leading content management systems.

Exposing the myth that retail digital strategies demand three years to yield results – it's time to favour return on value in a timely 3-6 month window for growing online presence and customer engagement.