ChannelLife UK - Industry insider news for technology resellers

ServiceNow stories - Page 4

Interconnected cloud icons secure padlocks ai brain digital data flow cybersecurity

Saviynt & AWS partner to enhance AI-driven identity security

Wed, 23rd Jul 2025
#
digital transformation
#
hyperscale
#
cloud security
Saviynt and AWS collaborate to embed AI-driven identity security in Amazon Q Business, enhancing enterprise security and compliance in regulated sectors.
Modern it operations center engineers monitoring wall sized data screens

New Relic named Magic Quadrant Leader for observability

Wed, 16th Jul 2025
#
devops
#
data analytics
#
multi-cloud
New Relic has been named a Leader in Gartner's 2025 Magic Quadrant for Observability Platforms for the 13th consecutive year, highlighting its AI-driven innovation.
Modern digital dashboard dynamic graphs charts sleek office technology monitoring

New Relic named Observaility Leader in Gartner Magic Quadrant for 13th year

Fri, 11th Jul 2025
#
devops
#
data analytics
#
digital transformation
New Relic has been named a Leader in Gartner's Magic Quadrant for Observability Platforms for the 13th year, reflecting its innovation and AI-focused strategy.
Business meeting laptops ai assistant connecting popular apps workflow

Zoom AI Companion expands integrations & features for productivity

Thu, 10th Jul 2025
#
crm
#
uc
#
document management
Zoom's AI Companion now integrates with 16 apps including ServiceNow and Jira, enhancing productivity by automating tasks within its platform and beyond.
Businesspeople collaborating around table with digital devices and charts showing workflow automation integration

Zoom debuts AI features for business workflows across apps

Thu, 10th Jul 2025
#
crm
#
uc
#
document management
Zoom launches AI Companion add-on linking 16 apps like ServiceNow and Jira to streamline tasks and boost productivity across business platforms.
Secure digital shield interconnected cloud servers enterprise data protection

Varonis, Microsoft deepen partnership to secure enterprise AI

Wed, 2nd Jul 2025
#
saas
#
data protection
#
digital transformation
Varonis and Microsoft have deepened their partnership to enhance data security and governance for enterprises adopting AI technologies like Microsoft Copilot.
Realistic photo sleek computer workstation multiple large monitors ai network graphics modern corporate office

KPMG unveils AI platform Workbench in multi-billion dollar move

Wed, 18th Jun 2025
#
digital transformation
#
hcm
#
genai
KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.
British office with computers robots puzzle pieces maze ai integration challenges

UK AI maturity drops despite continued high investment

Mon, 16th Jun 2025
#
ai
#
cybersecurity
#
agentic ai
UK organisations' AI maturity score dropped 9 points to 35 despite rising investments and over 100 AI projects launched by 56% of businesses surveyed.
Abstract interconnected cloud icons data streams ai integration enterprise tech

Snowflake launches Openflow to speed AI data integration

Wed, 4th Jun 2025
#
data analytics
#
digital transformation
#
hyperscale
Snowflake launches Openflow, a service enabling rapid, seamless data integration to accelerate AI initiatives across diverse enterprise ecosystems.
Secure it service desk cloud hybrid network multifactor authentication user access flows modern office

Specops adds Entra ID support to Secure Service Desk

Wed, 4th Jun 2025
#
digital transformation
#
mfa
#
cloud security
Specops Software updates its Secure Service Desk for Cloud to support native Entra ID, boosting identity verification for cloud, hybrid, and on-premises users.
Diverse british office workers interacting with digital interfaces automation ai hr payroll

UKG & ServiceNow to integrate AI for seamless HR & payroll

Thu, 29th May 2025
#
data analytics
#
digital transformation
#
hcm
UKG and ServiceNow join forces to integrate AI, streamlining HR and payroll to boost productivity and ease administrative burdens across industries.
Techday f 4a80dd8395828952db6e

Boomi extends leadership streak in Gartner Quadrant for iPaaS

Thu, 22nd May 2025
#
digital transformation
#
hyperscale
#
ai
Boomi has secured its position as a Leader in Gartner's iPaaS Magic Quadrant for the 11th consecutive year, marking the longest streak in the report's history.
Techday f b6a4df69b51f1ec1ed25

Juniper & ServiceNow expand AI-native automation for networks

Tue, 20th May 2025
#
firewalls
#
network infrastructure
#
sd-wan
Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.
Techday f 03a00955b674f37bd640

UK consumers sceptical of AI's emotional skills in service roles

Mon, 19th May 2025
#
cx
#
martech
#
ai
UK consumers remain sceptical about AI's ability to provide emotionally intelligent customer service, with only 55% believing it can recognise emotions.
Techday f 11a4e5b7845822975334

Xensam launches DataBridge to unify enterprise software data

Fri, 16th May 2025
#
saas
#
soc
#
risk & compliance
Xensam launches DataBridge, enhancing software asset management with $40m funding and SOC 2 Type 2 compliance for better enterprise IT visibility.
Techday f f46ebf41781f5a2f4233

Josys launches Josys AI to streamline SaaS governance tools

Fri, 16th May 2025
#
physical security
#
rpa
#
ai
Josys has unveiled Josys AI, an AI-driven suite to streamline SaaS management, enhancing security and reducing IT workload across organisations.
Techday f ffc0d9035c7a517e0a24

KPMG launches AI Trust suite to aid risk & compliance efforts

Thu, 8th May 2025
#
partner programmes
#
genai
#
data privacy
KPMG launches AI Trust services with ServiceNow to help firms improve AI governance, risk management, and compliance across all stages of AI adoption.
Techday f a0e35a2a64498d73eaef

Teradata links with ServiceNow to boost AI agents & analytics

Thu, 8th May 2025
#
data analytics
#
ai
#
agentic ai
Teradata will integrate its analytics platform with ServiceNow's Workflow Data Fabric, enhancing AI-driven workflows for joint customers by late 2025.
Techday f 0224b693557d2e64dbae

NICE & ServiceNow partner on AI to unify customer service

Thu, 8th May 2025
#
crm
#
uc
#
devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
Techday f d9717bf22bb167c457e1

Apsen FarmacĂȘutica boosts ERP automation, avoids costly migration

Thu, 8th May 2025
#
digital transformation
#
rpa
#
erp
Brazilian firm Apsen FarmacĂȘutica avoids costly SAP migration by partnering with Rimini Street and ServiceNow to automate workflows on SAP ECC 6 platform.