ChannelLife UK - Industry insider news for technology resellers

Support stories - Page 7

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Logitech launches new service model for ANZ users
Wed, 6th Apr 2022
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uc
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logitech
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video conferencing
The Logitech Select service will encompass an all-in-one service plan that ensures video collaboration solutions are available when teams need them the most.
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Accenture and Microsoft Asia support 33 businesses in APAC with Project Amplify
Thu, 25th Nov 2021
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cleantech
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sustainability
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support
The investment focuses specifically on social impact and sustainability, by helping APAC businesses scale emerging solutions and business models.
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Digital transformation in ANZ hindered by lack of skills support
Thu, 11th Nov 2021
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edutech
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digital transformation
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e-learning
Digital skills development support for higher education faculties in Australia and New Zealand is lacking, according to research by D2L.
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Juniper Networks launches AI-powered support solution for Junos portfolio
Fri, 5th Nov 2021
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ai
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cloud services
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juniper networks
Juniper Networks unveils AI-driven support solution, Juniper Support Insights, to improve network efficiency and provide actionable insights.
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Cato adds SASE support accreditation, appoints channel exec
Tue, 14th Jul 2020
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firewalls
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network infrastructure
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network security
Cato Networks launches channel accreditation for SASE support and appoints Anthony D'Angelo to executive team.
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CareAR integrates AR support solution with ServiceNow
Tue, 30th Jun 2020
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crm
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martech
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ar, vr & metaverse
CareAR is an augmented reality visual support platform that helps enterprises add AR capabilities to their service experience.
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Third-party support cemented with Rimini Street win
Thu, 30th Aug 2018
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support
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oracle
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rimini street
Rimini Street seeks a further US $41.3m in appeals after Court rules third-party support is in lawful competition with direct maintenance services.
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AppDynamics adds new tier to partner programme
Thu, 2nd Aug 2018
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partner programmes
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cloud services
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support
AppDynamics expands partner program with new Pioneer tier, offering training, support and collaborative opportunities for partners.
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How telcos can win the CX race
Wed, 1st Nov 2017
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uc
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crm
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cx
Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.
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Comodo gives MSPs one year of free help desk support
Tue, 12th Sep 2017
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partner programmes
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support
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managed services
Comodo says the 24/7 Help Desk gives MSPs the power to surpass client expectations and delivers superior service.
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Exclusive: Rackspace launches support for Microsoft Azure Stack
Thu, 10th Aug 2017
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hybrid cloud
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public cloud
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support
Rackspace will offer 24x7 operational support and expertise for the solution, with support for deployments and the associated workloads.
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Binary Tree ups partner certification push, aims to triple certified partners
Mon, 31st Jul 2017
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it training
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email
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collaboration
Binary Tree is hoping to triple the number of certified partners in the next six months with a certification push.
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emt Distribution adds Matrix42 to cyber security portfolio
Wed, 5th Jul 2017
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nz
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support
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cloud services
emt Distribution partners with Matrix42, enhancing cyber security with advanced workspace management tools in ANZ.
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Photo gallery: Fuji Xerox Printers partners take in China
Mon, 3rd Jul 2017
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printing
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support
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fuji xerox
Kiwi and Australian Fuji Xerox Printers partners took in the sights in China recently as part of a sponsored trip for premium partners.
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New reseller options as Lenovo PC-as-a-service launches in NZ
Wed, 5th Apr 2017
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personal computing devices
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pc hardware
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nz
Lenovo's new PC-as-a-service in NZ offers firms a streamlined, managed tech lifecycle, aiming to boost efficiency and cut IT budgets.
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More small business roadshows to kick off around NZ, Govt says
Tue, 14th Mar 2017
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wellington
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support
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nz
New Zealand's Small Business Minister Jacqui Dean announces a series of nationwide roadshows, starting in Kāikoura on 27 March, to support local enterprises.
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Vic Uni spin-out gets $450k from big NZ innovation investor
Tue, 1st Nov 2016
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martech
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physical security
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software development
EdPotential will deliver software-as-a-service products based on advanced algorithms and data analysis capability through cloud services.
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The changing customer demands non-traditional support channels
Mon, 19th Sep 2016
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crm
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cx
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martech
​Traditional support channels were designed for the customer of yesteryear. This company has released a new software offering to address the issue.
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3D printing in education: Where to start?
Tue, 13th Sep 2016
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edutech
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3d printing
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support
PrintLab releases online guide to help teachers navigate the challenges of integrating 3D printing into education.
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Spark launches nationwide Spark Lab tour
Mon, 5th Sep 2016
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digital entertainment
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support
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speakers
Spark Lab events will be held across New Zealand, with events in Auckland, Hamilton, Tauranga, Wellington, Dunedin and Christchurch.