ChannelLife UK - Industry insider news for technology resellers

Support stories - Page 8

Garry asprey sharman   cevo partnerships manager
Cevo appoints Garry Asprey-Sharman as dedicated partnerships manager
Fri, 6th May 2022
#
hyperscale
#
public cloud
#
cloud services
Technology consultancy Cevo appoints Garry Asprey-Sharman as new partnerships manager to drive relationships with Amazon Web Services (AWS).
Russelljones 01(2)
NICE appoints Russell Jones as Head of Channel for ANZ
Tue, 26th Apr 2022
#
uc
#
support
#
contact centre
Nice has expanded its ANZ channel team with the appointment of Ben Eldridge and the promotion of Russell Jones.
Ben eldridge(2)
NICE appoints Ben Eldridge & Russell Jones as Head of Channel
Tue, 26th Apr 2022
#
uc
#
customers
#
support
Nice expands ANZ channel team, appoints Ben Eldridge to enhance support for partners; Russell Jones to be Head of Channel for ANZ.
Gettyimages 1148926448
Ribbon Communications becomes ecosystem partner with Microsoft
Thu, 21st Apr 2022
#
uc
#
partner programmes
#
microsoft
Ribbon Communications partners with Microsoft to support Operator Connect Accelerator for Microsoft Teams, simplifying access to telecom services.
Gettyimages 1169712275
Lenovo announces significant updates to channel framework
Tue, 12th Apr 2022
#
partner programmes
#
lenovo
#
support
Additional updates include further investment into channel leadership and teams, new incentive programs, and evolved tools for ease of engagement.
Pic   brad rosairo
How free migration tools compare with paid solutions
Fri, 8th Apr 2022
#
data analytics
#
public cloud
#
martech
Migrating to the cloud? This article explores the advantages and drawbacks of free migration tools from Microsoft and Google compared to third-party solutions.
Gettyimages 1230162131
Logitech launches new service model for ANZ users
Wed, 6th Apr 2022
#
uc
#
video conferencing
#
logitech
The Logitech Select service will encompass an all-in-one service plan that ensures video collaboration solutions are available when teams need them the most.
Gettyimages 1006560062
Accenture and Microsoft Asia support 33 businesses in APAC with Project Amplify
Thu, 25th Nov 2021
#
healthtech
#
cleantech
#
microsoft
The investment focuses specifically on social impact and sustainability, by helping APAC businesses scale emerging solutions and business models.
Gettyimages 1317234965
Digital transformation in ANZ hindered by lack of skills support
Thu, 11th Nov 2021
#
edutech
#
digital transformation
#
e-learning
Digital skills development support for higher education faculties in Australia and New Zealand is lacking, according to research by D2L.
Gettyimages 1064982786
Juniper Networks launches AI-powered support solution for Junos portfolio
Fri, 5th Nov 2021
#
ai
#
cloud services
#
juniper networks
Juniper Networks unveils AI-driven support solution, Juniper Support Insights, to improve network efficiency and provide actionable insights.
Gettyimages 1181166035
Cato adds SASE support accreditation, appoints channel exec
Tue, 14th Jul 2020
#
firewalls
#
network infrastructure
#
network security
Cato Networks launches channel accreditation for SASE support and appoints Anthony D'Angelo to executive team.
Gettyimages 1064981424
CareAR integrates AR support solution with ServiceNow
Tue, 30th Jun 2020
#
crm
#
martech
#
ar, vr & metaverse
CareAR is an augmented reality visual support platform that helps enterprises add AR capabilities to their service experience.
Thinkstockphotos 823510222
Third-party support cemented with Rimini Street win
Thu, 30th Aug 2018
#
support
#
oracle
#
rimini street
Rimini Street seeks a further US $41.3m in appeals after Court rules third-party support is in lawful competition with direct maintenance services.
Thinkstockphotos 57570911
AppDynamics adds new tier to partner programme
Thu, 2nd Aug 2018
#
partner programmes
#
cloud services
#
support
AppDynamics expands partner program with new Pioneer tier, offering training, support and collaborative opportunities for partners.
Thinkstockphotos 200521469 001
How telcos can win the CX race
Wed, 1st Nov 2017
#
crm
#
uc
#
cx
Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.
Thinkstockphotos 541975802
Comodo gives MSPs one year of free help desk support
Tue, 12th Sep 2017
#
partner programmes
#
support
#
managed services
Comodo says the 24/7 Help Desk gives MSPs the power to surpass client expectations and delivers superior service.
Thinkstockphotos 644984100
Exclusive: Rackspace launches support for Microsoft Azure Stack
Thu, 10th Aug 2017
#
hybrid cloud
#
public cloud
#
microsoft
Rackspace will offer 24x7 operational support and expertise for the solution, with support for deployments and the associated workloads.
Digital learning
Binary Tree ups partner certification push, aims to triple certified partners
Mon, 31st Jul 2017
#
it training
#
microsoft
#
collaboration
Binary Tree is hoping to triple the number of certified partners in the next six months with a certification push.
Deal01
emt Distribution adds Matrix42 to cyber security portfolio
Wed, 5th Jul 2017
#
cloud services
#
support
#
resellers
emt Distribution partners with Matrix42, enhancing cyber security with advanced workspace management tools in ANZ.
Fxp08
Photo gallery: Fuji Xerox Printers partners take in China
Mon, 3rd Jul 2017
#
fuji xerox
#
printing
#
support
Kiwi and Australian Fuji Xerox Printers partners took in the sights in China recently as part of a sponsored trip for premium partners.