Support stories
Rimini Street seeks a further US $41.3m in appeals after Court rules third-party support is in lawful competition with direct maintenance services.
AppDynamics expands partner program with new Pioneer tier, offering training, support and collaborative opportunities for partners.
Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.
Comodo says the 24/7 Help Desk gives MSPs the power to surpass client expectations and delivers superior service.
Rackspace will offer 24x7 operational support and expertise for the solution, with support for deployments and the associated workloads.
Binary Tree is hoping to triple the number of certified partners in the next six months with a certification push.
emt Distribution partners with Matrix42, enhancing cyber security with advanced workspace management tools in ANZ.
Kiwi and Australian Fuji Xerox Printers partners took in the sights in China recently as part of a sponsored trip for premium partners.
Traditional support channels were designed for the customer of yesteryear. This company has released a new software offering to address the issue.
PrintLab releases online guide to help teachers navigate the challenges of integrating 3D printing into education.
Check Point has announced a new Technical Assistance Centre (TAC), 24x7 Incident Response Services for customers & channel partners in the ANZ region.
Intermedia expands into Australian & NZ market with new data center in Sydney & partnership with Manage Protect.
Trend Micro has discovered two new, critical vulnerabilities affecting QuickTime for Windows, which Apple will no longer be supporting.
SimpliVity launches new support tiers and services for enterprise applications, including its new proactive support service, OmniWatch.
Lenovo's new PC-as-a-service in NZ offers firms a streamlined, managed tech lifecycle, aiming to boost efficiency and cut IT budgets.
New Zealand's Small Business Minister Jacqui Dean announces a series of nationwide roadshows, starting in Kāikoura on 27 March, to support local enterprises.
EdPotential will deliver software-as-a-service products based on advanced algorithms and data analysis capability through cloud services.
Spark Lab events will be held across New Zealand, with events in Auckland, Hamilton, Tauranga, Wellington, Dunedin and Christchurch.
The platform connects youth, educators, service providers and businesses together to support students through education, training and employment.
Tuanz has set itself the bold goal of making sure that New Zealand is among the top 10 countries for digital technology business use by 2020.
