ChannelLife UK - Industry insider news for technology resellers

Voice over Internet Protocol (VoIP) stories - Page 4

In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video packets must arrive contiguously or they are garbled. This problem was overcome by various techniques including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a call over the internet.
Predictions
BeyondTrust experts forecast key cybersecurity threats for 2024
Wed, 1st Nov 2023
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malware
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supply chain
BeyondTrust’s cybersecurity experts predict the main global threats for 2024, including advanced AI threats and a rise in subscription-based model risks.
Freshworks
Freshworks customers enhance employee experience via increased Microsoft Teams usage
Mon, 30th Oct 2023
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hcm
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collaboration
Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.
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CHU upgrades its video collaboration capabilities with Ricoh
Thu, 19th Oct 2023
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uc
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partner programmes
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digital entertainment
Ricoh Australia has been working alongside CHU to enhance and expand its company-wide video collaboration capabilities.
Voice
Voice analytics market projected to reach USD 9.33 billion by 2030
Wed, 18th Oct 2023
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uc
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biometrics
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cx
The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.
Finance calls
BlackLine enhances finance software with Microsoft Teams
Tue, 17th Oct 2023
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software
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voip
BlackLine bolsters finance software by integrating it with Microsoft Teams, enhancing efficiency in financial operations.
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Snom launches world's first DECT-over-IP solution with M500 system
Sat, 14th Oct 2023
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iam
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voip
Snom introduces the first-ever DECT-over-IP solution, the M500 dual-cell system, designed for medium-sized areas.
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IoW NHS Trust selects new telephony and communications solution
Fri, 13th Oct 2023
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uc
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hybrid cloud
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hybrid & remote work
The new Cisco-powered sovereign UC telephony service will deliver the flexibility and robustness needed to adopt new hybrid working practices.
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Odigo launches AI-powered connector for effective UCaaS and CCaaS integration
Thu, 5th Oct 2023
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data analytics
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martech
Odigo launches new connector to bridge the gap between UCaaS and CCaaS solutions, promising seamless integration powered by AI and analytics.
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Freshworks customers boost experience with Microsoft Teams
Tue, 3rd Oct 2023
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uc
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agentic ai
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voip
Freshworks reports a notable increase in Microsoft Teams usage by Freshservice customers, improving employee experiences with AI support.
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Workday unveils AI-enhanced managerial tools to boost productivity & employee engagement
Thu, 28th Sep 2023
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uc
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hcm
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ai
Workday unveils innovative features for its HCM offering, utilizing AI to provide managers with real-time insights and recommendations.
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How WhatsApp makes money explained
Wed, 6th Sep 2023
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uc
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martech
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voip
How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
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Video: 10 Minute IT Jams - An update from Neat
Mon, 28th Aug 2023
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uc
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digital entertainment
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video conferencing
Neat's Regional Director for APAC, Niko Walraven, discusses how the company is helping customers adapt to changing workplace needs.
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Superloop wins Baptcare’s SD-WAN and VOIP services contract
Tue, 22nd Aug 2023
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uc
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network infrastructure
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digital transformation
Superloop will provide services for 30-plus sites with over 2000 desk phones and 1000 softphones under a significant modernisation of the non-profit.
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TeamViewer wins the 2023 Microsoft Partner of the year award
Fri, 21st Jul 2023
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uc
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partner programmes
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digital entertainment
The company was honoured for integrating TeamViewer Tensor into Microsoft Teams and was among a global field of top Microsoft partners.
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Channel UC enhances Microsoft Teams with Tollring’s Analytics 365
Fri, 7th Jul 2023
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uc
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data analytics
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hybrid & remote work
Analytics 365 from Tollring makes it easy for businesses to understand their people and customers using Microsoft Teams.
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Alcatel-Lucent launches Microsoft Teams integration
Wed, 21st Jun 2023
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uc
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connector systems
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voip
Alcatel-Lucent Enterprise announces the launch of Rainbow Telephony, designed to interface with Microsoft Teams.
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Symbio Holdings announce partnership with Microsoft Teams
Fri, 26th May 2023
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voip
Symbio Holdings announces the launch of its Operator Connect for Microsoft Teams solution in Australia, New Zealand, and Singapore.
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Are your communications just good enough or great?
Thu, 25th May 2023
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crm
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uc
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voip
Collaboration solutions may not be good enough for customer communications, but RingCentral for Microsoft Teams is.
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Alcatel-Lucent Enterprise brings together ANZ partners at Connex23
Fri, 12th May 2023
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uc
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network infrastructure
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partner programmes
Building on the successes of past ALE Connex flagship events, this year, Connex23 brought together more than 50 partner organisations from the ANZ region.
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M-Files enhances integration with Microsoft Teams, Outlook
Wed, 10th May 2023
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uc
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microsoft
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collaboration
The new offerings provide knowledge workers with improved collaboration experiences to empower connected workforces.