ChannelLife UK - Industry insider news for technology resellers

Workflow Automation stories - Page 23

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Talkdesk debuts AI workflow tools to automate email CX

Thu, 26th Feb 2026
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Talkdesk unveils Automation Flows and extends Autopilot to email, promising end-to-end AI handling of complex, multi-system CX workflows.
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AMD, Nutanix team on open hybrid agentic AI platform

Thu, 26th Feb 2026
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AMD and Nutanix will co-develop an open hybrid agentic AI platform, backed by AMD's USD $250 million investment in Nutanix and joint R&D.
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CompTIA launches AI course for frontline help desks

Thu, 26th Feb 2026
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CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.
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ShiftCare earns USD $20,000 via Xero referral push

Thu, 26th Feb 2026
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partner programmes
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financial systems
ShiftCare nets over USD $20,000 from Xero referrals after baking accounting recommendations into onboarding and in-app workflows.
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Xero adds AI invoicing tools to help payments land

Thu, 26th Feb 2026
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Xero unveils AI-powered invoicing and payment tools, promising to cut late payments and ease cash-flow strain for small businesses.
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AI shapes RFP proposal teams as revenue pressure grows

Thu, 26th Feb 2026
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Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.
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Evam unveils Evo AI agent platform ahead of MWC demo

Wed, 25th Feb 2026
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cx
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martech
Evam launches Evo AI and Maker Agent at MWC, embedding operational AI agents into live orchestration for real-time customer journeys.
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Nintex updates K2 on-prem platform for secure workflows

Wed, 25th Feb 2026
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Nintex refreshes its K2 on-prem platform with new custom UI controls, accessibility upgrades and deeper diagnostics for secure workflows.
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HPE unveils AI-ready Juniper networking for operators

Wed, 25th Feb 2026
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HPE debuts Juniper-branded AI-ready routers, servers and cloud ops tools to help telecom and cloud operators modernise networks.
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New Relic unveils agentic AI platform for SRE automation

Wed, 25th Feb 2026
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data analytics
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New Relic launches an agentic AI platform and SRE Agent to shift observability from reactive monitoring to automated incident resolution.
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One million professionals now rely on CoCounsel AI

Wed, 25th Feb 2026
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One million professionals across 107 countries now use Thomson Reuters' CoCounsel AI, as the tool spreads through tightly regulated sectors.
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AI in cloud ERP to speed finance close by 30% by 2028

Wed, 25th Feb 2026
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fintech
AI-enabled cloud ERP could cut finance close times by 30% by 2028, as Gartner tips modular, automated systems to reshape CFO agendas.
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Hyland expands AI agents to boost enterprise workflows

Wed, 25th Feb 2026
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hybrid cloud
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Hyland expands AI agents and content tools to accelerate workflow automation, tackle unstructured data and unify access across repositories.
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General Magic raises USD $7.2m to speed insurance AI

Wed, 25th Feb 2026
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General Magic secures USD $7.2m to grow SMS-based AI agents that cut insurance quote times to minutes and slash inbound calls by 30%.
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Heidi buys AutoMedica, launches new clinical AI tools

Tue, 24th Feb 2026
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Heidi buys UK clinical AI startup AutoMedica and debuts ad-free evidence and patient comms tools to bolster its healthcare platform.
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Snowflake expands Cortex Code CLI with dbt, Airflow

Tue, 24th Feb 2026
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Snowflake adds dbt and Apache Airflow support to Cortex Code CLI and unveils its first standalone subscription for non-Snowflake users.
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Treasure Data unveils AI-powered command line tool

Tue, 24th Feb 2026
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data analytics
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Treasure Data launches Treasure Code, an AI-native command line that lets teams manage complex CDP operations and workflows in plain English.
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Compression, redistribution and friction: Three ways AI is shifting lawyers from 'performers' to 'producers'

Mon, 23rd Feb 2026
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AI is speeding legal work, shifting risk upward and forcing lawyers to move from hands-on performers to orchestrators of judgement and control.
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Stacks raises USD $23m to automate enterprise finance

Fri, 20th Feb 2026
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fintech
London fintech Stacks raises USD $23m to scale AI-driven finance automation as it launches Flux tool for faster close and reporting.
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RingCentral taps OpenAI to power live AI voice calls

Fri, 20th Feb 2026
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RingCentral integrates OpenAI's GPT-5.2 to power live AI voice calls, launching new assistants to support customers and employees in real time.