ChannelLife UK - Industry insider news for technology resellers

Workflow Automation stories - Page 33

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Modern us call center ai automation ops room data screens

ServiceNow deepens OpenAI pact to power voice-first AI

Wed, 21st Jan 2026
#
digital transformation
#
it automation
#
rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Balanced scale human vs ai brain trustworthy ai governance legaltech

Thomson Reuters unveils industry Trust in AI Alliance

Wed, 21st Jan 2026
#
hyperscale
#
rpa
#
risk & compliance
Thomson Reuters launches Trust in AI Alliance with Anthropic, AWS, Google Cloud and OpenAI to develop trustworthy agentic AI systems.
Moody robot head hacked by hands glowing cables dark tech lab

Attackers target AI agents with prompt & tool hacks

Wed, 21st Jan 2026
#
application security
#
advanced persistent threat protection
#
rpa
Attackers are already exploiting AI agents, extracting hidden prompts, bypassing safety checks and abusing tools tied to data and systems.
Ai video editing studio with film festival awards and grants

Adobe boosts AI video tools & unveils USD $10m fund

Wed, 21st Jan 2026
#
martech
#
digital entertainment
#
rpa
Adobe unveils expanded AI video tools for Premiere and After Effects and pledges USD $10m in new Film & TV Fund grants for creators.
Lawyer modern office lounge apple devices minimal legal ui

Litera brings AI-powered Litera One workflows to iOS

Wed, 21st Jan 2026
#
saas
#
document management
#
digital transformation
Litera debuts Litera One Mobile for iOS, bringing AI agent Lito and synced drafting, review and knowledge tools to lawyers on the move.
Overwhelmed security office manual compliance slow automation

Manual compliance strain fuels automation push - survey

Wed, 21st Jan 2026
#
digital transformation
#
socs
#
partner programmes
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.
Australian clinic doctor patient ai tablet medical data visualization

Heidi scales AI clinical documentation with MongoDB

Wed, 21st Jan 2026
#
rpa
#
genai
#
data privacy
Heidi scales AI clinical note-taking to 81 million consultations worldwide after migrating its data platform to MongoDB Atlas.
Modern financial ops room dashboards compliance automated flows

Synechron unveils Agentic AI suite for regulated sectors

Wed, 21st Jan 2026
#
siem
#
digital transformation
#
fintech
Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.
Joe spencer and richard simmons

Extreme unveils global AI-driven partner programme

Wed, 21st Jan 2026
#
firewalls
#
network infrastructure
#
digital transformation
Extreme has launched a global AI-driven partner programme unifying rebates, deal registration and sales tools under a single model.
Ivo founders min kyu jung and jacob duligall 2

Ivo raises USD $55 million to grow AI contract tools

Wed, 21st Jan 2026
#
digital transformation
#
martech
#
commerce systems
AI contract software startup Ivo secures USD $55 million Series B to speed contract review, as revenue surges 500% and UK expansion looms.
Ai research workspace floating journals charts data privacy icons

Elsevier unveils LeapSpace AI workspace for researchers

Wed, 21st Jan 2026
#
data protection
#
rpa
#
genai
Elsevier launches LeapSpace, an AI research workspace promising trusted, transparent answers built on 18 million peer-reviewed sources.
Untitled design  50

MedExpress automates one million patient letters a month

Tue, 20th Jan 2026
#
data protection
#
document management
#
digital transformation
UK online pharmacy MedExpress is automating up to one million monthly patient letters after deploying Quadient's cloud-based Impress platform.
Gareth headshot

eDesk appoints Gareth Cummings as CEO to drive AI push

Tue, 20th Jan 2026
#
saas
#
uc
#
data analytics
eDesk names Gareth Cummings as CEO, tasking the AI veteran with leading an 'AI-first' expansion drive across EMEA and North America.
Elyos ai jan 2026 10

Elyos AI raises USD $13m to scale trade service agents

Mon, 19th Jan 2026
#
saas
#
uc
#
rpa
Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.
Story 297260

Bolt Insights maps how AI will reshape research by 2026

Sat, 17th Jan 2026
#
data analytics
#
digital transformation
#
partner programmes
Bolt Insights predicts AI-driven, real-time insight, dynamic personas and a new strategist role for researchers will redefine the sector by 2026.
Peter

Canon names Peter Saak to lead new EMEA print group

Fri, 16th Jan 2026
#
document management
#
digital transformation
#
ecm
Canon has named Peter Saak to head its renamed Integrated Printing & Services Group in EMEA, sharpening focus on services-led print.
Eric huang 2

Prometheus Group buys Webalo to boost frontline AI

Fri, 16th Jan 2026
#
manufacturing
#
digital transformation
#
iot
Prometheus Group has bought Webalo to fuse AI asset management with frontline worker tools, promising real-time industrial data flows.
Corporate awards stage crystal trophy ai geometric design applause

Rimini Street honoured for agentic AI & client success

Fri, 16th Jan 2026
#
storage
#
data analytics
#
digital transformation
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
Ai agents automating devops lifecycle secure apps flat vector

GitLab rolls out Duo AI Agent Platform for DevOps teams

Fri, 16th Jan 2026
#
devops
#
application security
#
physical security
GitLab releases Duo AI Agent Platform to orchestrate AI across the full DevOps lifecycle, promising faster, governed software delivery.
Monday morning it office ai automation human control factory view

TeamViewer chief predicts AI's practical turn by 2026

Fri, 16th Jan 2026
#
digital transformation
#
hcm
#
rpa
TeamViewer boss Oliver Steil says 2026 will mark AI's shift from hype to Monday-morning results, human-centric workflows and trusted autonomy.