Workflow Automation stories - Page 34
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
'AI workslop': Zapier survey finds AI delivers gains as well as costly corrections
Fri, 16th Jan 2026
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data analytics
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digital transformation
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rpa
Zapier survey finds 92% of staff feel AI boosts productivity, yet workers spend hours each week fixing low-quality 'AI workslop' outputs.
Xero rolls out AI analytics suite for small businesses
Fri, 16th Jan 2026
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data analytics
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digital transformation
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fintech
Xero launches AI analytics across its platform, giving small firms dashboards, forecasts and scorecards once reserved for larger rivals.
Newo.ai, IONOS launch AI receptionist for small firms
Fri, 16th Jan 2026
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digital transformation
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cx
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martech
Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.
AI & skills to reshape UK project management by 2026
Fri, 16th Jan 2026
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devops
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digital transformation
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rpa
AI, sustainability and upskilling will transform UK project management by 2026, shifting managers from task delivery to strategic leadership.
UK firms overconfident as AI integration badly lags
Fri, 16th Jan 2026
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digital transformation
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partner programmes
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rpa
UK companies ramp up AI spend but leave tools poorly integrated, stuck in “automation purgatory” and overestimating their digital maturity.
Manhattan unveils AI agents across Manhattan Active suite
Fri, 16th Jan 2026
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uc
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digital transformation
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cx
Manhattan rolls out embedded AI agents across its Active suite, promising real-time automation and custom agent creation for retailers.
FourKites forms advisory board to shape manufacturing tech
Thu, 15th Jan 2026
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saas
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digital transformation
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cx
FourKites has created a manufacturing advisory board of senior supply chain leaders to steer its product roadmap and AI-driven logistics tools.
Five9 & Google Cloud launch unified AI contact centre CX
Thu, 15th Jan 2026
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uc
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data analytics
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digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
UK CFOs put AI at heart of strategy & productivity push
Thu, 15th Jan 2026
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data analytics
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digital transformation
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data science
UK CFOs are ramping up AI investment and taking charge of digital strategy, betting on productivity gains if tools fit existing finance workflows.
Moglix unveils Cognilix AI OS, plans USD $5m research
Thu, 15th Jan 2026
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digital transformation
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rpa
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supply chain
Moglix launches Cognilix AI OS for B2B commerce and procurement, backed by a USD $5m research push into domain-led, enterprise AI products.
ABBYY, Desktop Imaging automate NZ council rebates, invoices
Thu, 15th Jan 2026
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document management
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digital transformation
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ecm
AI document tools slash manual workloads at Wellington City Council and Fire and Emergency New Zealand, boosting compliance and payment speed.
AI sprawl to create waste as firms chase tools, not trust
Thu, 15th Jan 2026
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digital transformation
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it automation
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rpa
Uncoordinated AI rollouts risk creating costly “AI sprawl” and waste by 2026, with Nintex warning trust and governance are lagging.
IDeaS scores triple recognition at 2026 HotelTechAwards
Thu, 15th Jan 2026
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digital transformation
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cx
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martech
IDeaS wins twice and places once at the 2026 HotelTechAwards, underscoring growing demand for connected hotel revenue and planning tools.
Salesforce launches AI Slackbot as workplace agent
Thu, 15th Jan 2026
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saas
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crm
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martech
Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.
TeamViewer predicts emotionally aware enterprise AI
Thu, 15th Jan 2026
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digital transformation
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hyperscale
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dc
TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.
Salesforce unveils AI-powered Slackbot as work agent
Thu, 15th Jan 2026
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data analytics
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digital transformation
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cx
Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.
EasyPicky outlines five AI-led retail trends for 2026
Thu, 15th Jan 2026
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saas
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data analytics
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digital transformation
EasyPicky predicts AI-driven retail, video shelf checks and phygital hubs will tackle GBP £1.5 trillion stock mismanagement by 2026.
UK firms eye agentic AI to cut tax costs in 2026 squeeze
Wed, 14th Jan 2026
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digital transformation
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fintech
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it automation
UK businesses are set to roll out agentic AI across tax and finance in 2026 as cost pressures force a reset on processes and investment.
Westmill adopts Beacon AI to streamline logistics ops
Wed, 14th Jan 2026
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saas
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document management
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digital transformation
Westmill deploys Beacon AI workspace to unify shipment tracking and automate invoice checks, cutting logistics bottlenecks and email back-and-forth.
Hyland wins IDC 2025 award for customer experience
Wed, 14th Jan 2026
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saas
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crm
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document management
Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.