ChannelLife UK - Industry insider news for technology resellers

Workflow Automation stories - Page 37

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Charity joel muniz on unsplash

Non-profits plan AI push but lag on back-office reform

Wed, 7th Jan 2026
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devops
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hybrid cloud
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data analytics
Non-profits rush to embed AI in strategy, but new research shows manual workflows and fragmented systems threaten to blunt the benefits.
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GTreasury buys Solvexia to boost finance automation

Wed, 7th Jan 2026
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data analytics
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digital transformation
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fintech
Ripple-owned GTreasury buys Australian fintech Solvexia to fuse treasury, reconciliation and compliance in one automated finance platform.
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Airwallex raises USD $330m, sets dual HQ in San Francisco

Wed, 7th Jan 2026
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digital transformation
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fintech
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rpa
Airwallex secures USD $330m at a USD $8b valuation and names San Francisco a dual global HQ as it ramps US expansion and AI investment.
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Recast Software recognised with 12 G2 Winter 2026 badges

Wed, 7th Jan 2026
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digital transformation
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cx
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martech
Recast Software lands 12 G2 Winter 2026 badges, underscoring strong customer-led momentum for its Microsoft-focused endpoint tools.
Hybrid office meeting before after chaotic vs automated workflows

Plaud.ai calls for AI to fix broken meeting culture

Tue, 6th Jan 2026
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uc
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digital transformation
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hcm
Plaud.ai urges firms to fix “broken” meeting culture with AI tools, warning wasteful calls sap productivity, focus and staff morale.
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Superbo secures Deep Capital backing for AI expansion

Tue, 6th Jan 2026
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gaming
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digital transformation
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partner programmes
Agentic AI start-up Superbo wins strategic backing from Deep Capital to scale its Opero Suite and accelerate global expansion plans.
Ai customer support command center omnichannel automated workflows

Freshworks adds AI tools to streamline customer service

Tue, 6th Jan 2026
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saas
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uc
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digital transformation
Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.
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Orq.ai raises EUR €5m to industrialise enterprise AI agents

Fri, 2nd Jan 2026
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data protection
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hybrid cloud
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digital transformation
Amsterdam's Orq.ai secures EUR €5m seed round to turn experimental enterprise AI agents into compliant, scalable production systems.
Meta hq merging with singapore tech tower glowing data streams

Meta buys Manus to boost general-purpose AI agents

Tue, 30th Dec 2025
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data analytics
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digital transformation
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rpa
Meta has bought Singapore AI start-up Manus, aiming to embed its autonomous general-purpose agent across consumer and business products.
Cluttered uk law firm desk with contract stacks wasted money

UK firms waste GBP £12.2bn yearly on repeat legal work

Mon, 29th Dec 2025
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digital transformation
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rpa
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ai
Inefficient contract drafting is costing UK businesses an estimated GBP £12.2bn a year, dragging on productivity across key sectors.
Nhs gp clinic ai telehealth digital triage dashboard consultations

OneAdvanced buys Patchs to boost NHS AI triage tools

Sat, 27th Dec 2025
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digital transformation
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data science
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rpa
OneAdvanced has bought Patchs Health to fold its AI triage and online consultation tools into a next-generation NHS digital platform.
Malaysian it team automated erp workflows oracle sap collaboration

Rimini Street unveils AI layer to modernise ERP systems

Sat, 27th Dec 2025
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digital transformation
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hcm
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it automation
Rimini Street launches AI Agentic UX layer to automate Oracle and SAP ERP workflows, promising faster delivery without costly migrations.
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From hype to reality: The three forces defining security in 2026

Mon, 22nd Dec 2025
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wearables
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data protection
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smart cities
In 2026, agentic AI, digital twins and AR wearables shift from hype to daily tools, reshaping how security risks are detected and managed.
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How AI Is actually changing decision-making inside enterprises

Mon, 22nd Dec 2025
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data analytics
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digital transformation
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cx
AI is reshaping how enterprises turn data into action, speeding decisions by connecting systems, workflows and accountability at scale.
Sf fintech office dashboard rising revenue streamlined billing growth

Ignition platform drives USD $3.1bn in 2025 client revenue

Mon, 22nd Dec 2025
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data analytics
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digital transformation
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fintech
Ignition platform fuels more than USD $3.1bn in 2025 client revenue as 8,500 firms automate billing, payments and pricing decisions.
Global bank ai operations center explainable finance teamwork

TCS unveils BaNCS AI Compass for global financial firms

Sat, 20th Dec 2025
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digital transformation
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fintech
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cx
TCS launches BaNCS AI Compass, adding explainable AI agents to help global banks automate operations while tightening governance controls.
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OpenAI turns ChatGPT into platform with app directory

Sat, 20th Dec 2025
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data protection
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martech
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rpa
OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.
Uk asset management office dashboard cloud automation compliance

Royal London adopts Seismic to enhance client service

Fri, 19th Dec 2025
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document management
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data analytics
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digital transformation
Royal London Asset Management adopts Seismic's AI-driven platform to streamline client content, boost productivity and tighten compliance controls.
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Zoho unveils AI-powered spend & billing tools

Fri, 19th Dec 2025
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data protection
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data analytics
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digital transformation
Zoho launches AI-driven Zoho Spend and Zoho Billing Enterprise to give large firms tighter control of global spend and complex revenues.
Uk accountant modern desk laptop charts tax documents union jack

IRIS rolls out AI tool to speed UK personal tax returns

Fri, 19th Dec 2025
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digital transformation
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fintech
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it automation
IRIS launches AI anomaly-checking tool for UK personal tax returns, promising to cut prep time to 90 minutes and slash errors by up to 95%.