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Creditsafe wins 2025 ROI award after 234% boost from BlackLine

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Creditsafe has been named a winner of the 2025 Nucleus Research ROI Awards for the results achieved by its deployment of BlackLine's financial operations platform.

Creditsafe, a company focused on business intelligence, received this recognition following the implementation of BlackLine's Invoice-to-Cash solution, which led to a 234% return on investment and a payback period of 12.4 months.

According to Nucleus Research, the annual ROI awards are presented to the top ten technology deployments worldwide that demonstrate exceptional and quantifiable return on investment. Creditsafe's acknowledgement comes as a result of its efforts to automate collections and cash allocation processes, resulting in enhanced efficiency, visibility, and scalability for its international operations.

Andy Lilley, Managing Director, Global Invoice to Cash at BlackLine, commented on the result:

"We're proud to see Creditsafe recognized among the top ROI-driven transformations of the year. Their results are a testament to what's possible when forward-thinking finance teams embrace automation to drive measurable impact. BlackLine is here to make that success repeatable, scalable, and achievable for every customer."

As part of its technology adoption, Creditsafe utilised BlackLine's Invoice-to-Cash offerings, specifically the Collections Management and Cash Application functions. This transition led to a measurable reduction in operational costs, a faster cash lifecycle, and improvements in customer experience. Additionally, Creditsafe's finance team was able to support global growth without increasing staff numbers.

BlackLine has stated that these results reflect its ongoing commitment to improving its platform. Most recently, the company introduced a modernised user interface for its Cash Application module, which is now generally available. The update forms part of BlackLine's overall goal to refine the Invoice-to-Cash process, providing customers with a system that is intended to be both intelligent and straightforward to use.

Jason Braidwood, Global Head of Credit & Collections at Creditsafe, shared his experience with the platform:

"BlackLine streamlined our order-to-cash processes and freed our team to focus on value-added work. I would advise any credit manager to adopt tools like BlackLine—it truly makes life easier."

The recognition from Nucleus Research highlights BlackLine's position in providing artificial intelligence-enabled solutions that assist finance, accounting, and credit teams in adopting more strategic approaches to their work. The company's technology aims to accelerate business operations, support faster decision-making through unified data, and automate critical financial processes.

BlackLine's unified platform is currently utilised by nearly 4,400 organisations globally. The company aims to deliver results by streamlining financial processes and enabling finance teams to operate with greater accuracy and efficiency, and has continued to invest in tools to assist organisations with meeting business performance goals and supporting expansion initiatives.

Creditsafe, the world's most widely used provider of business credit reports, continues to transform how companies access and use commercial information by delivering accurate, easy-to-understand data on more than 430 million businesses globally.

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