ChannelLife UK - Industry insider news for technology resellers
United Kingdom
UK Edition · 2026

The Ultimate Guide to eCommerce

A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.

What to know about eCommerce

eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.

This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.

Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.

UK eCommerce News

Regional stories with direct local relevance

Analyst Insights

Research and market analysis connected to eCommerce

Expert Columns

Interviews

Interviews and video coverage from the network

Recent eCommerce News

UK firms say infrastructure gaps slow green efforts
Productivity

UK firms say infrastructure gaps slow green efforts

Britain's green push is being hampered by patchy charging, poor data and weak supply-chain transparency, executives say.

Last week

UK brands plan World Cup marketing surge, Klaviyo finds
Marketing

UK brands plan World Cup marketing surge, Klaviyo finds

Three-quarters of UK marketers see the World Cup as a chance to test new ideas, even as many struggle to move fast enough.

Last week

Affirm & Stripe expand UK pay-over-time partnership
Small Business

Affirm & Stripe expand UK pay-over-time partnership

British Stripe merchants will add instalment payments at checkout from July, as Affirm broadens its reach and competes for online sales.

Last week

UK Payments Initiative launches recurring bank scheme
Financial Services

UK Payments Initiative launches recurring bank scheme

Recurring bank payments could soon replace some cards and direct debits as UK Payments Initiative rolls out a new open banking scheme.

Last week

TrueLayer launches Bank on File for recurring payments
Financial Services

TrueLayer launches Bank on File for recurring payments

Recurring payments can now be authorised directly from UK bank accounts, with live use already underway for investing and rent.

Last week

Retailers make AI top priority amid cost pressures
Sustainability

Retailers make AI top priority amid cost pressures

Seven in 10 retailers expect growth next year even as labour costs and supply chain disruption push technology investment up the agenda.

Last week

UK retailers face ROI & legacy barriers to digital change
Digital Transformation

UK retailers face ROI & legacy barriers to digital change

Pressure to modernise is being slowed by weak demand and ageing systems, with 35% of retailers citing return on investment as a key barrier.

Last week

AliExpress dash cam sales rise as fraud fears grow
Data Privacy

AliExpress dash cam sales rise as fraud fears grow

UK motorists are buying more dash cams to guard against staged crashes, with AliExpress sales up 20% as fraud fears climb.

Last week

AI tools used by 36% of grocery shoppers, survey finds
Digital Transformation

AI tools used by 36% of grocery shoppers, survey finds

Supermarkets may need to rethink product data and pricing as AI assistants shape how shoppers compare grocery deals before buying.

Last week

6pm is UK's busiest hour for online shopping deals
Marketing

6pm is UK's busiest hour for online shopping deals

Shoppers are far more likely to click through to deals after work, with evening traffic also driving most mobile browsing, Hotukdeals said.

Last week

Diamond warns retailers on World Cup fulfilment surge
Small Business

Diamond warns retailers on World Cup fulfilment surge

Smaller online sellers risk missing World Cup sales as UK parcel volumes are forecast to rise 15% to 25% before the tournament.

Last week

UK online retail sales fall in April after March lift
Value Added Tax

UK online retail sales fall in April after March lift

Cautious shoppers and weaker demand hit retailers, with online spending dropping 2.3% in April after March's rebound.

Last month

TrueLayer acquires In3 to add credit to Pay by Bank
Mergers and Acquisitions

TrueLayer acquires In3 to add credit to Pay by Bank

European merchants will gain a bank-based alternative to card lending as TrueLayer folds Dutch fintech In3 into its checkout network.

Last month

Optimizely & Deloitte Digital back AI marketing push
Productivity

Optimizely & Deloitte Digital back AI marketing push

Many marketers are struggling to turn AI budgets into measurable growth, prompting a joint offer on workflow, design and operating model change.

Last month

Disabled shoppers face widespread barriers, study finds
Banking

Disabled shoppers face widespread barriers, study finds

Widespread access failures are driving disabled shoppers away, with 38% abandoning purchases and most avoiding brands after bad experiences.

Last month

Young adults hit hardest by mobile app barriers in UK
Digital Transformation

Young adults hit hardest by mobile app barriers in UK

Mobile barriers are costing UK businesses customers, with 81% of 18- to 24-year-olds reporting problems on smartphones.

Last month

Osprey London boosts checkout with Ingrid delivery platform
Productivity

Osprey London boosts checkout with Ingrid delivery platform

The retailer shifted 90% of UK deliveries to cheaper services after adding carrier choice and more flexible checkout options for shoppers.

Last month

Dojo warns of AI fake receipts fuelling refund fraud
Identity and Access Management

Dojo warns of AI fake receipts fuelling refund fraud

Refund teams face a growing fraud risk as AI-made receipts become harder to spot and more widely used in disputes.

Last month

DataDome launches waiting room to block bot traffic
Digital Transformation

DataDome launches waiting room to block bot traffic

The new system aims to stop automated agents from edging out genuine shoppers during peak ticketing and retail sales, amid UK regulatory scrutiny.

Last month

Provenance appoints AI advisory board for retail shift
Digital Transformation

Provenance appoints AI advisory board for retail shift

Retailers risk being overlooked by AI shoppers unless product data is verified and structured for machine-led search and recommendations.

Last month

Job Moves