Pegasystems stories - Page 3

Pega is hosting the Intelligent Automation Online Summit on 12 November, showcasing the benefits of low-code automation and how it can transform businesses.

Half of Australian organisations lost customers due to communication failings during COVID-19, says research by Pegasystems.

Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.

Pega Process Fabric combines dynamic APIs, an open UX framework, UI components, robotic automation, and virtualisation to bridge connectivity gaps.

The check is designed to flag possible discriminatory messages created by AI before those messages reach the customer.

Pegasystems launches new app to track COVID-19 among employees, providing live data dashboards and automated actions.

Organisations need to look at their customers in a completely new way as individuals that have unique needs and preferences.

Pegasystems unveiled Pega Express, a pioneering low-code methodology within Pega Platform, enabling rapid design and deployment of Minimum Lovable Products.

A global Pegasystems survey reveals 34% of customer service reps feel hampered by outdated software, highlighting a need for better tech solutions.

Pegasystems has enhanced its Cloud Choice Guarantee to include Kubernetes, enabling clients to deploy Pega on popular cloud platforms and maintain flexibility.

Infosys to modernise Australia's welfare system with new Entitlement Calculation Engine, aiming at efficient policy implementation and operational savings.

Pegasystems has received the highest score in the Enterprise IT Composite Applications category in a report by Gartner.

A new Pegasystems survey shows Customer service representatives want to help but are frustrated with inadequate and outdated software.

Despite praising robotic automation's effectiveness, Australian businesses lag in global deployment, citing challenges in bot implementation and maintenance.

Software company Pegasystems named leader in Forrester Wave report on software for digital process automation.

Pegasystems has been recognized as a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center for the 10th year in a row.

Pega unveils Enterprise Low-Code Factory, a centralised dashboard enabling employees to quickly craft enterprise software while maintaining company standards.

Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.

The acquisition of Infruid Labs brings analytics and data visualisation with a simple user interface to Pega’s solutions.

Analysts expect chatbot usage to rise significantly in the next two years – a shift that could prove costly for brands that don’t evolve their bots.