Retail stories - Page 10
Retailers to unify shopping experiences & boost AI by 2026
Wed, 19th Nov 2025
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digital transformation
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cx
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martech
By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.
Smaller brands drive FMCG innovation as new launches drop 20%
Wed, 19th Nov 2025
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clean technologies
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sustainability
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inflation
Innovation in European FMCG markets has dropped 20%, yet smaller brands boost sales with new products that align with consumer lifestyles and values.
Rackspace Technology appoints new Senior Vice Presidents for AI push
Wed, 19th Nov 2025
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hybrid cloud
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digital transformation
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blockchain
Rackspace Technology appoints Lata Varghese and Phani Kishore Burre as Senior VPs to boost AI, cloud services and business transformation efforts.
Holiday sales boom triggers surge in disputes, risking USD $250bn
Wed, 19th Nov 2025
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cx
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martech
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customer service
Holiday online sales in the US are set to exceed USD $250bn in 2025, but rising disputes and friendly fraud threaten retailers' profits this season.
Designing for the future: How circularity is reshaping product lifecycles
Tue, 18th Nov 2025
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clean technologies
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apple
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samsung
Leading tech firms redesign products for circularity, focusing on durability and resale value to boost sustainability and brand loyalty.
Rachelle Alexis Lim named CEO of MultiSafepay to drive SME growth
Tue, 18th Nov 2025
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fintech
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e-commerce
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board of directors
Rachelle Alexis Lim has been named MultiSafepay CEO to expand its payment services, especially targeting SMEs across Europe, following its acquisition by Ant International.
Retailers unprepared for AI-driven cyber threats as attacks surge
Tue, 18th Nov 2025
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application security
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advanced persistent threat protection
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supply chain
Nearly half of retailers report surging AI-driven cyber attacks, yet only a quarter feel prepared as the busy shopping season looms, new research shows.
Retailers face pressure for transparency as supply chains evolve
Mon, 17th Nov 2025
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supply chain
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clean technologies
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sustainability
Retailers face mounting pressure to boost supply chain transparency and sustainability amid new tax rules and climate regulations reshaping global commerce.
PushON Commerce acquires Pixel Kicks to boost digital services
Mon, 17th Nov 2025
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martech
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commerce systems
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e-commerce
Manchester's PushON Commerce has acquired Pixel Kicks, merging expertise to expand digital marketing and eCommerce services across multiple sectors.
Retailers face peak season losses as supply chain woes persist
Mon, 17th Nov 2025
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supply chain
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retailtech
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customer satisfaction
Supply chain disruptions persist as 91% of retailers face revenue losses during peak season, with 84% reporting increased delivery complaints, says DP World study.
AI & tax intelligence set to transform business compliance by 2026
Thu, 13th Nov 2025
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data analytics
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digital transformation
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cx
By 2026, AI and tax intelligence will revolutionise business compliance, driving real-time reporting and transforming finance, trade, retail, and hospitality sectors globally.
Holiday shoppers demand faster, greener delivery but shun extra fees
Thu, 13th Nov 2025
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supply chain
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clean technologies
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sustainability
Holiday shoppers demand quick, eco-friendly delivery but resist paying extra, with UK consumers showing low confidence in on-time arrivals, survey reveals.
Retailers face surge in AI-driven cyber threats & supply chain risks
Thu, 13th Nov 2025
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digital transformation
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advanced persistent threat protection
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supply chain
Nearly half of retailers face rising AI-driven cyber attacks, with just 25% prepared for these sophisticated threats amid growing supply chain security concerns.
How Ridiculous sells 115,000 iced teas in 30 days worldwide
Thu, 13th Nov 2025
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supply chain
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social media
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content creation
YouTube group How Ridiculous sold 115,000 sugar-free iced teas in 30 days, topping Amazon US charts and selling out in Australia swiftly.
Fluent Commerce unveils server to boost AI in retail queries
Thu, 13th Nov 2025
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digital transformation
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martech
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commerce systems
Fluent Commerce launches MCP Server to link AI agents with retail backend systems, speeding up order queries and boosting customer service efficiency.
Broadcom expands VMware Cloud Foundation for AI & open cloud
Wed, 12th Nov 2025
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virtualisation
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private cloud
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hyperscale
Broadcom expands VMware Cloud Foundation with AI ReadyNodes and open networking, enhancing private cloud flexibility and easing AI integration for enterprises.
Adyen unveils robust payment terminals for retail & hospitality
Mon, 10th Nov 2025
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cx
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martech
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commerce systems
Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.
Black Friday shifts to season-long shopping with value focus
Wed, 5th Nov 2025
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cx
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martech
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clean technologies
Black Friday is no longer a single-day event, evolving into a season-long shopping period focused on value, wellbeing, and experiences, says new research.
Retailers boost observability to reduce AI risks & outage costs
Wed, 5th Nov 2025
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private cloud
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digital transformation
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public cloud
Retailers are boosting observability investments to manage AI-driven complexity and reduce costly digital outages, with median losses at USD $1 million per hour.
Early holiday shopping & AI trust reshape retail strategies
Thu, 30th Oct 2025
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martech
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personalisation
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cdp
A global survey reveals shoppers increasingly expect early, personalised holiday deals and trust AI for recommendations, urging retailers to act faster and smarter.