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Retail Stories - Page 10

UK Stories

Retail stories

UK retailers turn to TikTok & AI as social shopping grows
Digital Transformation

UK retailers turn to TikTok & AI as social shopping grows

UK retailers step up TikTok and AI shopping experiments as social feeds overtake high streets and search as the place to discover products.

By Mark Tarre • 4 min read • Thu, 19th Mar 2026
Co-op extends VoCoVo headset rollout to 2,300 stores
Customer Experience

Co-op extends VoCoVo headset rollout to 2,300 stores

Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Mar 2026
AI investment surges as firms lag on omnichannel CX
Unified Communications

AI investment surges as firms lag on omnichannel CX

AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.

By Mark Tarre • 4 min read • Mon, 16th Mar 2026

Global Stories

Retail stories

Logitech names Yalcin Yilmaz Chief Commercial Officer
Partner Programmes

Logitech names Yalcin Yilmaz Chief Commercial Officer

Logitech promotes 22-year veteran Yalcin Yilmaz to chief commercial officer, succeeding long-serving sales and marketing leader Quin Liu.

By Mark Tarre • 3 min read • Fri, 20th Mar 2026
OXIL urges safeguarding framework to curb online scams
Customer Experience

OXIL urges safeguarding framework to curb online scams

OXIL unveils a safeguarding-based blueprint to fight online scams, shifting responsibility from individuals to coordinated organisational action.

By Catherine Knowles • 5 min read • Thu, 19th Mar 2026
Generational divides shape how shoppers use green data
Marketing Technologies

Generational divides shape how shoppers use green data

Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.

By Shannon Williams • 4 min read • Thu, 19th Mar 2026
Boots expands XPO logistics deal to boost UK network
Customer Experience

Boots expands XPO logistics deal to boost UK network

Boots signs long-term deal with XPO to run East Midlands transport hubs, adding digital tracking and carbon monitoring to its network.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026
Hexaware unveils Agentverse AI platform for enterprises
Unified Communications

Hexaware unveils Agentverse AI platform for enterprises

Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.

By Sean Mitchell • 4 min read • Wed, 18th Mar 2026
3DiVi maps global face recognition lifecycle to 2026
Data Protection

3DiVi maps global face recognition lifecycle to 2026

3DiVi charts a six-stage global face recognition lifecycle to 2026, showing regions split by regulation pace, infrastructure and politics.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026
Island brings secure AI-ready enterprise browser to ANZ
Data Protection

Island brings secure AI-ready enterprise browser to ANZ

Island launches a secure AI-ready enterprise browser in Australia and New Zealand as CIOs boost AI spend but fret over data governance.

By Mark Tarre • 3 min read • Tue, 17th Mar 2026
8x8 launches Engage globally to extend customer CX
Unified Communications

8x8 launches Engage globally to extend customer CX

8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.

By Shannon Williams • 4 min read • Fri, 13th Mar 2026
IDC cuts 2026 PC forecast as memory shortages bite
Partner Programmes

IDC cuts 2026 PC forecast as memory shortages bite

IDC warns memory shortages and supply constraints will drive a steeper 2026 fall in PC and tablet shipments, even as market value rises.

By Mark Tarre • 3 min read • Fri, 13th Mar 2026
New Relic to open first Japan data centre in Tokyo
Software-as-a-Service

New Relic to open first Japan data centre in Tokyo

New Relic will open its first Japan data centre in Tokyo in July 2026, targeting local data residency, latency and governance demands.

By Sean Mitchell • 5 min read • Thu, 12th Mar 2026
Blue Yonder rolls out agentic AI across supply chains
Unified Communications

Blue Yonder rolls out agentic AI across supply chains

Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026

Stories from Other Regions

Retail stories

Square report says regulars drive local business revenue
Data Analytics

Square report says regulars drive local business revenue

Regulars generate six times more revenue and link neighbouring firms in 'network effect' that keeps local spending circulating, says Square.

By Karen Joy Bacudo • 5 min read • Fri, 20th Mar 2026
Retailers warned: identity gaps blunt AI personalisation
Data Analytics

Retailers warned: identity gaps blunt AI personalisation

Amperity warns identity gaps and flat budgets mean AI-led retail personalisation remains generic, missing high-intent moments for shoppers.

By Mark Tarre • 4 min read • Tue, 17th Mar 2026
Payment outages put Canadian retailers’ sales at risk
Digital Transformation

Payment outages put Canadian retailers’ sales at risk

Payment outages are threatening Canadian retail and hospitality, with disruptions exposing merchants to an estimated USD $7.6 billion a year.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Mar 2026