Retail stories - Page 11

Jack Tomson joins Trojan as Chief Growth Officer to accelerate its European expansion and boost direct-to-consumer strategies for FMCG brands.

Talkdesk expands its partnership with Databricks to unify customer data, enhancing AI-driven automation and personalised experiences on its CXA platform.

Retailers are rapidly adopting AI to personalise shopping experiences, boosting customer loyalty and handling £30bn in UK click-and-collect orders in 2025.

A survey reveals supply chain leaders prioritise working capital but underuse AI for risk, focusing on forecasting over disruption prevention vital for cost savings.

FICO has secured ten new patents to enhance Responsible AI, boosting transparency and fraud prevention across numerous sectors globally.

A survey reveals 73% of supply chain leaders faced supplier disruptions last year, with many turning to AI to curb financial losses and boost resilience.

US AI firm Topsort enters UK via Phuzion Media acquisition, appointing Stefano Biondi as General Manager to boost local retail media presence.

Cyberfort has named Kathy Stokes as Chief Revenue Officer to lead growth and expand its footprint in cyber security, cloud and colocation services.

Tom Holland's Bero brewery is thriving with an enterprise ERP from day one, proving tech foresight is key for startups in a challenging craft beer market.

Black Friday remains the UK's top shopping day in 2025, with 79% planning to shop then despite rising interest in Amazon Prime Deals Days and Singles Day.

Ecommpay teams up with humm to offer flexible finance up to GBP £3,000 for UK merchants, boosting sales in travel and high-value retail sectors.

ECI Partners has exited CSL with a 3.5x return, moving the firm into its first continuation fund to back ongoing growth in IoT connectivity.

The European TV market shows signs of stabilisation as 40-inch TV sales surge 43%, nearing break-even volumes despite continued revenue decline in 2025.

Peak, a UiPath company, launches Agentic AI suite to enhance retail and manufacturing efficiency, already adopted by Hain Celestial and Speedy Hire.

Fluent Commerce has launched its Fluent Order Management solution on Google Cloud Marketplace, simplifying procurement and boosting global retail operations.

Enterprises investing USD $5.4m yearly in AI see higher ROI when mature adopters focus on secure, well-governed information management.

Ecommpay won Silver at the 2025 eCommerce Awards for its payment innovation, also shortlisted for the RTIH Innovation Awards in Payments Innovation.

Humanforce appoints Aaron Thorne as Chief Sales Officer to drive global expansion and strengthen sales in frontline workforce management sectors.

Retailers are urged to extend Black Friday deals across the week as 2024 data shows shopping peaks shifting to earlier in the week and conversions rising to 5.3%.

Brands face rising tariffs and fulfilment challenges this holiday peak, with 87% hiking US prices and only 31% confident in cross-border delivery plans.