ChannelLife UK - Industry insider news for technology resellers
United Kingdom

Retail Stories - Page 12

UK Stories

Retail stories

Evam unveils Evo AI agent platform ahead of MWC demo
Digital Transformation

Evam unveils Evo AI agent platform ahead of MWC demo

Evam launches Evo AI and Maker Agent at MWC, embedding operational AI agents into live orchestration for real-time customer journeys.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Feb 2026

Global Stories

Retail stories

Amperity hires Bridget Perry as Chief Marketing Officer
Data Protection

Amperity hires Bridget Perry as Chief Marketing Officer

Amperity names seasoned SaaS marketer Bridget Perry as CMO to drive global growth and sharpen its AI-focused customer data platform.

By Sean Mitchell • 4 min read • Thu, 5th Mar 2026
Shoppers ditch Australian brands over poor site search
Digital Transformation

Shoppers ditch Australian brands over poor site search

Shoddy search tools are driving Australians from favourite online retailers, with 72% abandoning brands and many paying rivals more.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Mar 2026
Microsoft warns of AI agent risks in Cyber Pulse brief
Manufacturing

Microsoft warns of AI agent risks in Cyber Pulse brief

Microsoft's new Cyber Pulse briefing warns ungoverned AI agents and 'double agents' pose rising security and compliance risks for firms.

By Sean Mitchell • 4 min read • Thu, 5th Mar 2026
From data to decisions: How women leaders turn intelligence into impact?
Data Analytics

From data to decisions: How women leaders turn intelligence into impact?

From dashboards to boardrooms, women leaders are turning AI-driven data into ethical, scalable decisions that reshape business strategy.

By Priyanka Aeron • 5 min read • Wed, 4th Mar 2026
Retailers brace for AI search and complex deal discovery
Digital Transformation

Retailers brace for AI search and complex deal discovery

As shoppers turn to AI search and influencers to hunt deals, retailers race to unify promotions or risk confusion, margin hits and lost loyalty.

By Dan Surtees • 4 min read • Wed, 4th Mar 2026
Milestone Systems names Mike Metcalfe South Pacific lead
EduTech

Milestone Systems names Mike Metcalfe South Pacific lead

Milestone Systems has rehired Mike Metcalfe to lead key South Pacific accounts, driving video intelligence growth in New Zealand and Australia.

By Mark Tarre • 4 min read • Mon, 2nd Mar 2026
AI ambitions collide with legacy integration problems
EduTech

AI ambitions collide with legacy integration problems

AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.

By Sofiah Nichole Salivio • 4 min read • Sat, 28th Feb 2026
Infobip unveils AgentOS to power AI-first customer service
Unified Communications

Infobip unveils AgentOS to power AI-first customer service

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
Six leaders shortlisted for Veuve Clicquot Bold Awards
Supply Chain

Six leaders shortlisted for Veuve Clicquot Bold Awards

Veuve Clicquot names six women leading change in hospitality, music, fashion and climate as finalists for its 2026 Bold Awards.

By Shannon Williams • 4 min read • Fri, 27th Feb 2026
AI now default tool in fraud & AML, says SEON report
Gaming

AI now default tool in fraud & AML, says SEON report

AI has become the default weapon against fraud and AML, but SEON warns fragmented systems mean higher spend and rising operational strain.

By Shannon Williams • 4 min read • Fri, 27th Feb 2026
Study finds AI adoption high but operations lag behind
DevOps

Study finds AI adoption high but operations lag behind

Most big firms use AI, yet only 12% run truly continuous AI-led IT operations, missing speed, security and architecture gains.

By Shannon Williams • 4 min read • Thu, 26th Feb 2026
ANZ marketers turn to AI as customer expectations soar
Digital Transformation

ANZ marketers turn to AI as customer expectations soar

ANZ marketers embrace AI to meet soaring demands for real-time, two-way customer conversations, but patchy data and generic campaigns hold them back.

By Shannon Williams • 5 min read • Thu, 26th Feb 2026
NZ small firms see strongest sales growth in three years
Manufacturing

NZ small firms see strongest sales growth in three years

New Zealand small firms notch strongest sales in three years as December spending surges and easing interest rates speed up payments.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 26th Feb 2026
TCS & GitLab partner on AI-native DevSecOps at scale
DevOps

TCS & GitLab partner on AI-native DevSecOps at scale

TCS and GitLab team up to bring AI-native DevSecOps at scale, using autonomous agents to speed enterprise software delivery securely.

By Sean Mitchell • 4 min read • Wed, 25th Feb 2026
AI drives cyber budgets yet remains first on the chop list
Manufacturing

AI drives cyber budgets yet remains first on the chop list

AI is driving sharp rises in cyber spend, yet boards still see it as the easiest line to cut when budgets come under pressure.

By Mark Tarre • 4 min read • Wed, 25th Feb 2026
Retailers face USD $796bn in losses from returns, shrink
Data Analytics

Retailers face USD $796bn in losses from returns, shrink

Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 21st Feb 2026

Stories from Other Regions

Retail stories