Retail stories - Page 12

While 38% of UK shoppers use AI in retail, 72% want control and 94% demand transparency in how AI handles their data and choices.

Research reveals transport management is now key to company growth, with 96% adopting generative AI despite only 17% achieving full automation.

Gen Z demands instant replies within 15 minutes and prefers social shopping on apps like Instagram and TikTok, pushing retailers to adopt AI and automation.

UK supply chain leaders aim for AI-driven transport but face major hurdles due to skills shortages and fragmented data, risking delayed shipments and costs.

Nutanix has been named a Leader in Gartner's 2025 Magic Quadrant for Distributed Hybrid Infrastructure for the second consecutive year.

Meghan Stabler, ex-BigCommerce exec, joins AI pricing platform alentr as chief marketing officer to spearhead retail sector growth and innovation.

Brightsolid appoints Microsoft MVP Charlie Gough as Head of Cloud Solutions to enhance hybrid cloud and cyber security services with a focus on Microsoft integration.

Superdry has adopted Cegid's AI-powered retail platform to boost operational efficiency and streamline communication across its global stores.

Kore.ai has been named a Leader in Gartner's 2025 Magic Quadrant for Conversational AI Platforms, praised for its adaptability and AI innovation.

SailPoint and HCLTech have partnered to deliver AI-driven identity security solutions, aiding enterprises in managing digital identities across hybrid and multicloud environments.

Wincanton extends its fulfilment partnership with Whittard of Chelsea to support UK and international growth across eCommerce and retail outlets.

Marks & Spencer led UK back-to-school social media campaigns in 2025, partnering with 1,380 influencers to generate GBP £5 million in earned media value.

ControlUp and B2M Solutions have partnered to launch ControlUp for Frontline Workers, boosting real-time analytics for Android devices used by frontline staff worldwide.

Holland & Barrett has saved 3,000 annual hours handling data requests by automating the process with Aiimi's AI platform, boosting accuracy and speed.

Retailers worldwide are embracing AI-driven personalization and immersive tech to boost holiday sales and reduce returns this peak season, says new survey.

Joseph Joseph teams up with XPO Logistics for UK omnichannel fulfilment, boosting warehousing, distribution, and customer service from Rugby.

Australian eCommerce sees a 27.6% rise in returns despite stricter policies, as shoppers seek flexibility amid rising costs and economic uncertainty.

UK imports from China surged 5.4% to GBP £70.8 billion in the year to Q1 2025, highlighting trade resilience despite ongoing tariffs and market challenges.

A study finds 61% of UK shoppers see brand messages as irrelevant, urging retailers to adopt personalised, omnichannel approaches to engage consumers.

Blue Yonder expands with acquisitions and AI, securing major clients and boosting supply chain efficiency amid inflation and regulatory challenges in Q2 2025.