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Retail Stories - Page 16

UK Stories

Retail stories

UK Super Saturday footfall drops as shoppers hold off
Data Analytics

UK Super Saturday footfall drops as shoppers hold off

UK Super Saturday footfall slid 6.9% year on year as cautious shoppers delayed spending, waiting for deeper pre- and post-Christmas deals.

By Sofiah Nichole Salivio • 3 min read • Mon, 12th Jan 2026
Columbus, Infor extend M3 CloudSuites push in UK
Manufacturing

Columbus, Infor extend M3 CloudSuites push in UK

Columbus deepens Infor alliance to drive UK roll-out of M3 CloudSuites, backed by fresh hiring and a plan to double customers by 2027.

By Mark Tarre • 4 min read • Fri, 9th Jan 2026

Global Stories

Retail stories

Five9 & Google Cloud launch unified AI contact centre CX
Unified Communications

Five9 & Google Cloud launch unified AI contact centre CX

Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.

By Shannon Williams • 3 min read • Thu, 15th Jan 2026
AI in eCommerce delivery to headline London TDC 2026
Data Analytics

AI in eCommerce delivery to headline London TDC 2026

AI-powered eCommerce delivery will top the agenda at London's TDC 2026, featuring Mary Portas, Arka Dhar and closing keynote Richard Ayoade.

By Karen Joy Bacudo • 4 min read • Thu, 15th Jan 2026
Diligent buys 3rdRisk to boost AI vendor risk tools
Supply Chain

Diligent buys 3rdRisk to boost AI vendor risk tools

Diligent snaps up AI-native vendor risk specialist 3rdRisk to sharpen third-party oversight and speed audit readiness for clients.

By Melania Watson • 4 min read • Thu, 15th Jan 2026
Organisations face widening skills gap for AI roles
Manufacturing

Organisations face widening skills gap for AI roles

Over half of firms cannot hire the data and AI talent they need, with mid-sized businesses and industrial sectors hit hardest, Emergn warns.

By Sean Mitchell • 4 min read • Thu, 15th Jan 2026
Fluent Connect uses AI to speed retail integrations
Digital Transformation

Fluent Connect uses AI to speed retail integrations

Fluent Commerce unveils Fluent Connect, using AI to slash retail system integration times from months to days across key platforms.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026
Rove unveils AI platform to speed brands' global growth
Software-as-a-Service

Rove unveils AI platform to speed brands' global growth

UK start-up Rove has launched an AI market intelligence platform promising faster, cheaper global expansion for consumer brands.

By Sofiah Nichole Salivio • 5 min read • Mon, 12th Jan 2026
Widdop launches first Softies direct-to-consumer site
Digital Transformation

Widdop launches first Softies direct-to-consumer site

Widdop launches its first direct-to-consumer eCommerce site for Softies plush toys, marking a major digital shift for the 140-year-old brand.

By Mark Tarre • 3 min read • Mon, 12th Jan 2026
Google launches Gemini CX AI to unite retail journeys
Unified Communications

Google launches Gemini CX AI to unite retail journeys

Google Cloud unveils Gemini CX AI platform to link retail and restaurant shopping, service and ordering into one joined-up experience.

By Mark Tarre • 5 min read • Mon, 12th Jan 2026
Agentic AI to transform APAC retail supply chains by 2026
Digital Transformation

Agentic AI to transform APAC retail supply chains by 2026

APAC retailers are rapidly adopting Agentic AI to tackle mounting supply-chain volatility and tighten inventory control by 2026.

By Jamie Cairns • 2 min read • Mon, 12th Jan 2026
Retailers warned of post-holiday surge in chargebacks
Data Analytics

Retailers warned of post-holiday surge in chargebacks

Retailers urged to brace for early-year spike in chargebacks as mobile shopping and buy now, pay later fuel record US holiday spend.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 10th Jan 2026
AI notebook prices drop as retailers face tough trade-offs
Semiconductors

AI notebook prices drop as retailers face tough trade-offs

AI notebook prices across Europe have slumped by a third, pushing the tech into the mainstream as retailers juggle volume against margins.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Generational split widens over cards, wallets & checkout
Digital Transformation

Generational split widens over cards, wallets & checkout

Younger shoppers embrace digital wallets and self-checkouts as older customers stick with cards and staff, widening a payments generation gap.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Forter unveils AI copilot to tackle surging fraud risk
Data Analytics

Forter unveils AI copilot to tackle surging fraud risk

Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.

By Sofiah Nichole Salivio • 4 min read • Fri, 9th Jan 2026

Stories from Other Regions

Retail stories

Google launches open protocol to power AI shopping
Digital Transformation

Google launches open protocol to power AI shopping

Google launches Universal Commerce Protocol to link AI shopping agents, retailers and payments in a new 'agentic commerce' push.

By Mark Tarre • 4 min read • Thu, 15th Jan 2026
Ant International powers SME growth with AI fintech
Digital Transformation

Ant International powers SME growth with AI fintech

Ant International taps AI-driven fintech to power over 2 billion cross-border payments and turbocharge SME growth in emerging markets.

By Mark Tarre • 4 min read • Wed, 14th Jan 2026