Retail stories - Page 29

Europe's Premier Google Cloud partner Appsbroker CTS rebrands as Qodea after last year's merger. Qodea focuses on security, data, and innovation for global brands.

Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.

New research by CommBox reveals UK Gen Z shoppers prefer digital channels like WhatsApp for customer service, while older generations stick to phone calls.

Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.

Hewlett Packard Enterprise unveils the HPE ProLiant DL145 Gen11 server, tackling edge computing with enhanced performance and compact, rugged design.

A recent Constructor survey revealed 42% of online shoppers rate their product discovery experiences poorly on retail websites. Retailers face significant challenges.

Grocery brands like Morrisons and Waitrose lead in personalisation, says Epsilon's new UK study, with 20% of consumers noting better tailored experiences.

Kore.ai unveils GALE, a groundbreaking Generative AI and LLM platform designed to revolutionise enterprise productivity and innovation through rapid AI application development.

Ocado Retail partners with Zitcha to launch Ocado Ads, a new retail media platform aiming to personalise advertising and drive growth in the UK's fastest-growing grocer.

Generative AI is revolutionising service models, driving innovation and efficiency. Key players like HCLTech leverage AI for transformative impacts across sectors.

Heights Telecom and BeFibre partner to introduce Wi-Fi 6 routers for UK customers, targeting a shift to Wi-Fi 7 by mid-2025, enhancing broadband services.

Salesforce has unveiled Agentforce, an autonomous AI suite designed to boost productivity by automating tasks across service, sales, and marketing sectors.

Hibbett has adopted the Cequence Unified API Protection platform to bolster its security, enhancing automated threat detection and API management across its operations.

Salesforce unveils Industries AI to streamline business processes in healthcare, automotive, and finance sectors, offering customisable, secure AI solutions.

TeamViewer's latest research reveals that 33% of businesses with top-tier tech connectivity report industry-leading financial performance, compared to 16% with good connectivity.

Only 25% of UK businesses perceive themselves as cybersecurity leaders, highlighting tech connectivity's impact on performance and resilience.

Apple's iPhone 16 launch has cybercriminals posing as early pre-order sites. Kaspersky warns of scams leading to financial losses and stolen personal data.

UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.

Oracle has launched its Intelligent Data Lake as part of the Data Intelligence Platform, promising to streamline data management by 2025.

ServiceNow debuts Now Platform Xanadu with hundreds of new AI features, promising enhanced productivity in IT, customer service, HR, and procurement.